When I approached Pertemps for a job that I could do without training, knowing who the client was, etc I believed that I would soon be working at that site within days. I heard nothing for over a week and on enquiring why the work wasn't there, it became apparent that there was a problem. Apparently, the problem wasn't them or the client, it was me. I asked for an explanation and to cut a long story short, the answer was that no-one had to tell me anything. Basically, because I was an agency worker, everyone else felt they could do as they pleased with me - short of physical or verbal abuse. If I had of known what I was up against, I would not have bothered making a journey into town and spending over an hour filling in paperwork for a job noboby was going let me do. To add insult to injury, I was informed that whilst they had jobs I could do, they really didn't have any intention of letting me work for any of their clients ie. they just sat back and did little to help anyone who had little to start with.
Do not use this agency unless your face fits... A very tall order as few of us can second guess the attitude of an agency or client.