productive and fun workplace
Team leader (night shift) (Current Employee) – London St. Pancras International – 16 January 2018
A typpical day at work starts by helping the evening shift team leaders to close the store, make sure all the paper work is done and after that give tasks to night shift team members. I have to make sure that all the deliveries are ok, everything is worked out and the store is ready for opening.
Since i'm working there i learned how to manage a team, how to deal with difficult customers, complaints and provide an excellent customer service.
The hardest part of the job is when you don't have staff and you have to manage and select the priorities.
The best days are when all the experienced staff are in the shift and everything goes smooth.
It's the perfect job for someone who watns to learn and progress in the same time.