Well the training isn't very good or relevant to what you do on the floor. Some of the trainers are nice. Some staff and co workers are nice. Lots of angry calls. Some Managers don't give good advice to help deal with bad calls. Some get irritated if you ask for help. The environment is very bad here. Very negative. Some nasty people who don't know how to behave. Chavs basically. Long hours. Not enough breaks. Very repetitive mundane draining work. I wouldn't recommend unless you really need cash. The type of people that work here are the type that will drag you down. Toilets are dirty. Canteen food isn't nice. Long hours and short breaks mean you don't eat properly.
long hours, bad atmosphere, stressful calls