Tough and sometimes satisfying.
Premier Banking Manager (Current Employee) – Wavertree, Liverpool – 9 February 2015
8 hours shift, with a 1 hour dinner and 2 15 minute breaks. On the phone servicing customers between these times helping them with their day to day banking this can be inbound or outbound.
Working for a bank has made me appreciate the world of money and how easy it can be to find yourself in money problems. It was the main reason that i started saving for my future.
I have never had any problems with my one on one manager, i feel sometimes they get the pressure from the managers above which tumbles down to people at my level which can sometimes put a heavy wait on your shoulders when the people higher up don't realise that sometimes there aren't the procedures and facilities in place to give clients what they deserve.
My current team you cannot separate us, we all get on and there's no arguments or if there had been we can sort it out like adults. We are always there for each other whether that's in work or at home. Probably know too much about each other. Even other colleagues that I'm not on a team with are all very friendly.
There is no work life balance and though i don't have children of my own i have a young niece that i try to spend as much time with as possible and with the shifts that i am expected to work i hardly get to see my family and friends.
most enjoyable would bring me back to my work colleagues as without them i may have been applying for another job earlier . But also when i can do my best for a customer and resolve something or just by talking and listening to them, he appreciation and recognition they give puts a smile on my face.