Good place to work with many benefits.
On the job training
good career advancement , educational background is not taken into account ,experience is all that matters.
A typical day at work would begin with me checking with my line mangers the attendance sheets to make sure all staff had reported for duty any uncovered duties would the be covered by lapsing different duties to cover the shortfall.
I would the brief my team on any matters that needed sorting out , staff would be given the chance to ask questions , I would tell the daily estimate of delivery traffic. I would tell them any complaints that had arisen the day before. The team would be briefed on accidents that may have happened the day before , if any accidents had happened one of my managers would go out and take photographs of the site of the accident , these then would be displayed on the health and safety noticeboard , the accident would be entered on the delivery walk log. Staff would also be told of what PPE equipment they would be required to wear , this would be dependent on the weather.
I would then check my emails , I would receive 100+ per day.
Staff would come to see my about any personal problems or A/L.
At 0930 I would take part in a conference call this normally lasted an hour,
I would check with my line managers that all delivery walks were covered , that all special delivery mail had been delivered we would then carry out a clear delivery office check.
The rest of my working day would be made up of maintaining risk assessment and SSOW , meetings ,resourcing meetings with my line managers , budgets , weekly payroll , overtime payments , annual leave , success factors , PSP, security, and transport.
I learned how to delegate some work to my line managers , however, I was responsible for most of the day to day running of the office,
One area manager was responsible for 17 delivery offices this meant that the delivery office manager was left to run their own office.
The work place culture has changed since the Royal Mail went private , the staff are aware of the amount of competition they face , however , in some delivery offices they are influenced by the trade unions,
The hardest part of the job was resourcing , there are usually large amounts of job vacancies that are covered by overtime or by lapsing duties , however , it is difficult to recruit because all HR is centralised in Sheffield.
The most enjoyable part of the job is the satisfaction of customers receiving a first class service.
Salary, A/L entitlement, sick benefits
Long hours, unsociiable hours, Christmas holiday.