Fun products, terrible everything else
Manager (Former Employee) – Guelph, ON – 1 November 2013
Lush is a fun place to work, assuming you like the other employees. However, upper management is ridiculous, don't answer queries, get mad when you don't meet some objective that you didn't know existed, and generally are impossible to get a hold of. As a manager, you don't even know who your 'supervisor' is because of the structure of upper management!
Salary has gotten better since I've been there, I have heard, but when I was there it wasn't competitive, benefits weren't great, and they had no RRSP program to speak of.
There's no place to go in terms of advancement. They cherry pick their favourite people regardless of competence.
Work life balance is pretty good since it's retail; you don't take anything home with you when you leave.