Huddersfield - Terrible Experience
Manager (Former Employee) – Huddersfield, West Yorkshire – 15 May 2017
Managers are expected to do everything. By everything i mean EVERYTHING. They like the workers who stand around and do nothing such as the csrs who answer phones and when no phones are ringing pull out their phones and check if justin bieber replied to their direct messages on twitter and other social media. Its a joke. Other staff who if there are no orders will stand there. This place needs new management honestly. They say they will give you a salary and seems amazing but then they also expect you to do 50 hours and majority of the time you will be doing 14 hour shifts with no allowance for a break or anything. On top of this if you calculate an average salary of 21k per year and divide by 12 months you will understand the measly amount a manager is paid in this place for 200 hours a month! and for store managers realistically you end up doing 65/70 hours per week so calculate the rate of pay.
Unfortunately all the Huddersfield stores are owned and operated by the same Franchise group so the story is similar in all their stores. Management is not professional at all and relies on rumors and gossip to lead the decisions for its employees and does not look at crediting any employee for their commitment, dedication, hard work or time. You will never be appreciated for your work here.
Also, they have a habit of bullying their employees and unprofessionally mocking and cursing them in front of their co-workers. The same behavior is of the Area and Regional managers in charge of this area, they will go on to walk into stores and shout at the store managers in front of their staff. This working environment or should i say jungle pre-stone age environment to work will just drive you plain crazy in the end.
Also it seems like when the Area or Regional managers mess something up which was their responsibility you as a manager will be blamed and pressed for no reason and they will act like you are the one at fault.
The staff at majority are good pleasant people to work alongside but unfortunately even they suffer at the hands of the poor management
Good co-workers/staff are friendly and honest
Long hours, no breaks (im sure its illegal), poor and unprofessional upper management.