First I should say that even though this position is a security role the focus is on completing the audit checks over crime prevention. I was fine with this as the point of Debenhams plc is to make a massive profit otherwise business rivals could overtake them. Audits checks need to be passed otherwise the result of a failed one can impact their ability to make a profit.
There was a good work to live balance on the job, while I was working here. I never started earlier than 10:00am and I never left later than 7:00pm. I should add that since I was on a probationary contract I wasn’t allowed to work earlier than that and I worked six & half hours less than my co-workers. Before I decided to leave I was told that there was night work in the role and early mornings (before 7am).
Pay wasn’t fantastic and there weren’t many benefits. There was an opportunity to get a staff discount card but I didn’t see the point spending my little wages on overpriced items even with a little discount.
In terms of job secretary I was on a probationary contract my whole time there so there wasn’t any. There is no advancement in this role. In the first week of me working here a co-worker who was at the company for years mentioned that this is a “dead end job” (not that there is anything wrong with that).
Now to be honest this is a horrible company and I would advise you to do anything else instead of working here. For a start my Loss Prevention colleagues seemed to have a poor opinion of women. I’m not saying there bigots but I heard so many sexist terms in this place, while working here. It was uncomfortable and didn’t feel like going to management, as the place is cliquey. A couple of my colleagues were friends with the store manager, which was awkward because it’s unlikely that they are going to be, treated the same as other employees.
One time a co-worker even went as far to say to me that black women always had a bad attitude and that they always kiss their teeth. This really bothered me since my mother was black. I left the next day, as this was the straw that broke the camels back.
There wasn’t really much training given to me despite being told that there would be possibility of using some additional training such as a practice scenario where I could practice arresting someone.
There wasn’t much structure in the place (though when there is a suspect I understand that other work gets put aside). The workers there didn’t really care for many aspects of the job and one full out didn’t like it. Hearing him complain about the job, while I was new on it was very unpleasant to say the least. I’ve seen my two of my co-workers go on the phone having casual conversations during work. Also other people were allowed into the office sometimes from outside of work. I’m pretty sure that what I stated in the last two sentences would be seen as unprofessional in most workplaces but I could be wrong.