I worked in three departments, in 4 different positions (including management) and in two different Premier Inns. The atmosphere in each hotel very much depends on the management. But the main issue is that they are constantly understaffed and are hiring everyone and anyone which results in great people having to work with somebody very unreliable, not fast enough, not good et cetera. Being understaffed (because people come and go all the time) results in long hours, working 6 days a week, getting phone calls on your days off, not being able to book a holiday etc. Honestly, I wouldn’t recommend Premier Inn to anyone, it is incredibly stressful to work here, very demanding customers, very demanding managers, no benefits, nothing to appreciate hard work, rate of pay is not that great either.
Long hours, constantly understaffed, not enough free time