Being part of the customer service sector the expected challenges arise. Dealing with customers queries and complaints is always eventful and challenging due to their variety and complexity. More often than not the support from your fellow colleagues/team, managers and other departments is there to help you through it.
The sickness policy and support can be frustrating due to it's invasive and persistence but the chances to progress are available. Competition is fierce for any new job roles and you will need to be proactive and motivated to differentiate yourself from the other candidates.
Good Wages, Benefits and corporate perks, chances for progression
Long varied hours when in customer service, sickness policy, micro management, stress