I worked in NatWest branch of RBS banking group in a call center for over 4 years. The workplace is really great, the managers that I worked with were understanding and well trained. There was a great reward package, first years salary is lower but after 4 years of work I received a total of £5000 increase in salary. Rbs treats its employees really well they support their people as much as they can, they sometimes go out of their standard procedures and do extra things just to help. Awful job unfortunately therefore I left, if the job was different I would never leave.
great management, good money, understanding