American Express is overall a great company to work for. The benefits were great and management at the company was also good overall.
However, Job security especially as a customer care professional was something that felt out of the ordinary. The atmosphere almost felt as if everyone's job was at risk. Also some of the targets that were required in the role were quite unreasonable and unfair.
Overall role is great for some who can work under pressure and is prepared to be screamed at almost on a daily basis. Staff there were great and friendly.
Targets, Salary, Customers