Stressfull yet productive place to work
Agency Controller (Former Employee) – Houston, TX – 14 May 2012
Answering calls, assisting clients with their collection status or pre-legal status. Liaison between the clients and third party collection agencies, sales or internal departments. Learned how to best assist the client to resolve their billing issues. Had some of the best managers, always willing to give additional training or help to achieve better job performance. Co-workers I had were a wonderful set of folks, we all worked together to to bring recognition to our department for reducing the bad debt.
The hardest part of my job was being laid off, I had built a repore with my clients, and feeling like I failed them instead of the lay off affecting them.
I loved going to work, each and every day was a rewarding challenge.
great hours, 401k, healthcare and retirement
company wide restructure