I am in the back office support team, supporting the OTC/PSC on the Oracle EBS. Mornings are busy with regular monitoring about the health of the system. Which is followed by looking at priority issues raised by the business team, which is then followed by looking at incidents and improvements.
There is so much to learn, I primarily learnt Siebel.
There is a very big flavour of Interfaces between different systems. Because there are multiple systems, I am daily learning some thing new abount handling of issues in highly complex environment where there are different teams to handle different types of issues on different applications.
All in all RICOH a very nice company with good people and takes care of its employees really well. RICOH is very conscious about reducing the carbon footprint and contributes heavily in this direction by taking various initiatives.