Customer Scheduling Advisor (Former Employee) – Northampton, ENG – 15 October 2014
My shift varied from starting at 8am to 9.30 am. Receiving high call volume from customers. The call centre did not have a very good morale and there were no fun incentives put in to place. The management would offer their support where appropriate . I have learned to multi task and be well organised through out my time at Ricoh. The hardest part of the job was not being able to contact customers to advise them of delays as the call volume was so high. The most enjoyable part of the job was talking to the engineers helping them with any queries and keeping them informed of any delays in receiving parts and diverting them to deal with higher priority customers.
How much does a Client Advisor make at Ricoh in the United Kingdom?
Average Ricoh Client Advisor yearly pay in the United Kingdom is approximately £15,117, which is 10% below the national average.
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