BT Call Center Representative yearly salaries in the United Kingdom
Salary estimated from 48 employees, users, and past and present job advertisements on Indeed in the past 36 months. Last updated: 14 October 2018
Average salary
£14,353 per year
▼18% Below national average
- Most Reported
£7,500
£22,000
Salary Distribution
Salaries are also available in hourly
Reviews about Pay & Benefits for Call Center Representative at BT
Good place
Call Centre Advisor (Current Employee) – Liverpool – 16 July 2017
BT is a nice company to work for, benefits are good and staff are looked after.
The job is difficult as its 999 emergency calls so the things that cna be heard on the phone are not nice to listen to and the hours are very long.
The job is difficult as its 999 emergency calls so the things that cna be heard on the phone are not nice to listen to and the hours are very long.
Pros
Close to home
Cons
Long hours
sales driven environment
call centre adviser (Current Employee) – Newcastle upon Tyne, Tyne and Wear – 23 May 2017
I speak all customers that would like to re contract to get a better deal or if they have expressed that the want to leave. i have to have conversation with them and try and get them to stay.
Pros
if targets hit good bonus
Cons
long hours, no job security
| More BT Customer Service salaries | Average Salary | Salary Distribution |
|---|---|---|
157 salaries reported | £14,944 per year |
£7,500 £50,000 |
6 salaries reported | £32,438 per year | £7,500 £50,000 |
14 salaries reported | £22,514 per year | £7,500 £50,000 |
3 salaries reported | £22,925 per year | Min and max salaries are hidden when we have fewer than 5 salaries |
6 salaries reported | £15,564 per year | £7,500 £50,000 |
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