Great company, benefits, culture
REGIONAL MANAGER OF BUSINESS DEVELOPMENT (Current Employee) – Minneapolis, MN – 1 January 2016
American Express is a great company, but has been having a considerable amount of turmoil for the past few years. Internal systems are very antiquated, and tools provided to salespeople to do their jobs are poor, and the data very outdated and unreliable. The company is floundering a bit trying to navigate the new, highly competitive business environment but has made great strides this past year. They have new products and new ideas, and this will be a great place to work. Expect constant change and frustration in the meantime.
Great 401K, profit sharing, and incentive compensation structure for sales. There is an opportunity to make $350,000 annually and regularly in this job once you have your territory pipeline up and running. More on a great year. Additionally, you are very independent and they give you the latitude to run your territory as you wish. You decide how you want to prospect, market, etc. and the culture is very open and willing to share best practices and new ideas so everyone can succeed. You are not competing against each other for your paycheck, so everybody helps each other.
Front-end support to sales reps is in some ways excellent. They have appointment setters to help fill your calendar (this needs improvement in the execution, but the concept is fabulous) and good marketing incentive mailers to potential customers to help open doors every month.
Back-end support to sales is weak. You get paid on the charge volume of your customers, but getting vendors on board and keeping them on board is a constant challenge. Much of the back-end work will fall on the salesperson, and takes away from selling time. Training is also very weak, so much of the knowledge you need you will need to find out and acquire through your own resourcefulness.
Great benefits, culture, work/life balance, management, and compensation potential
Need new products, better systems, better card acceptance, better back end support