One of the few retailers around where it is still possible to start as a store colleague and with the right passion, commitment and action anything is possible AND it doesn't have to take decades! The company is awash with inspiring examples of this at all levels.
A lean management structure from top to bottom means members of the board and executive team are accessible at store level on numerous visits and are refreshingly approachable.
In my experience people who love animals must have a big heart, compassion, a balanced moral and ethical character and therefore Pets colleagues exude all the above and more and pleasingly so do most of the customers.
Conversely it is very difficult to deal with people who don't care about animals: abandoned and mistreated. Pets colleagues are in the front line of educating the public at large on correct pet care principles and are passionate about making sure the right customer get the right pet for them.
Beware: A passion for Pets is essential! This isn't like any other retail Job, for some of the best reasons.
Great colleagues, Great opportunities and Great customers.
Your passion for pets can skew your perspective of work life balance, and there is always work to be done.