ZARA
ZARA Employee Reviews
Found 476 reviews matching the search See all 4,925 reviews
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Awful place to work, awful management
Customer Assistant (Former Employee) – Basingstoke, Hampshire – 22 August 2019
AVOID THIS PLACE! I worked here from november 2018 for only a week or so because I could not take it anymore!! management does not care about you, they just expect you to kbow everything straight away!! and if you dont know and tou ask them to show it to you they get angry with you and they use bad worlds, the store manager literally physically pushed me to the side in front of the customers!!! Ula is also a very bad person, very rude!! when they made me to the induction on the computer the store manager got angry because it was still not done, although it was a program done by the company with videos to watch so you cant finish it quicker coz you have to watch the videos!! co-workers seemed very nice because they also knew how the management are in that place! they helped and showed me how things are done. so one morning I could not take it anymore, I physically felt sick thinking about going to that place so I have not set my foot in that shop since then.
Pros
co workers are nice
Cons
management is awful, rude, physical and verbal abuse
Zara retail ltd. Is the best organization for learning and employers grooming in a most reluctant and friendly atmosphere.
Marketing executive and CSR (Former Employee) – Glasgow – 21 August 2019
I will highly recomend a person who want an international exposure to join this group. Zara gives you an opportunity to Express your self within a company or in front of customers you are dealing with.
High Paced
Back of House Team Member (Former Employee) – Liverpool – 21 August 2019
This is a great place to work and has lots of great individuals to work with. The location of the job means there is always new customers coming into the store and is always busy.
Pros
Discounted lunch
Cons
Early hours
Stressful
SALES ASSISTANT (Former Employee) – Solihull, West Midlands – 20 August 2019
The store was mostly messy but that was due to being a busy period of the year. The staff there do try their best to get their job done but at times it lacked team spirit.
Pros
Breaks
Cons
Long hours
Productive and fun workplace
Retail Assistant (Former Employee) – Aberdeen – 14 August 2019
As well as making new friends and having some laughs during work time, the work was always productive and fun. some lovely customers. Management were great and would always help if you needed. Hard work never went unnoticed
Pros
Location
Cons
Long Hours
Awful
SALES ASSISTANT (Former Employee) – Lakeside Shopping Centre, Essex – 12 August 2019
The most worst awful place I have ever worked. Horrible management who does not care about the employees. They treat you like nothing. Shouting with people, absolutely awful!
fun and warm workplace
Sales assistant (Former Employee) – Stretford – 10 August 2019
It was in general a good experience and I am very grateful to the knowledge I acquired. One of the floor manager is today a friend and I keep contact also with some of my colleagues
Hard work and progression opportunities
Head Cashier (Former Employee) – Guildford, Surrey – 1 August 2019
Zara is a busy workplace where everything has to be done ASAP and with long working hours sometimes. The best part of the job is all the people you get to work with and the team work. As it is a temporary work for many there are a lot of chances of career progression in general and the oportunity to learn new things constantly. Comparing to other retail companies Zara has a very advanced technology for restocking, checking stock and transfering products constantly as there is a continued and inmidiate count of the products that the stores are selling. It is one of the best retail companies to work at in regards of tecknology and training but sometimes job work/life balance is missing.
Pros
Staff discount, training, career progression
Cons
job work/life balance
Hard work
Merchandiser (Former Employee) – London, Greater London – 30 July 2019
You can learn a lot! This is the most challenging role I've ever had.
They have amazing digital tools which helps getting job done. Quite stressful at times as there is never enough people so you need to be good at multitasking.
They have amazing digital tools which helps getting job done. Quite stressful at times as there is never enough people so you need to be good at multitasking.
Zara high wycombe
Sales Assistant (Current Employee) – High Wycombe, Buckinghamshire – 26 July 2019
Just dont go there, the salary is so bad, the store manager she dont respect the staff at all she shout and she trate you like you are in a school, the old store manager was bad but this one no humanity at all no one likes her and everybody is happy when she is off, she is been in that store 4 month and already 5 people left and more notice coming on the way, we used to love to work there we was like a family but now its imposibol, the rest of the manager are so good but they are tired of her too. Other zaras around are good this one NO! Hope one day HR read this ..
Good place to start your first experience in Uk
Commessa (Former Employee) – East Sussex – 20 July 2019
Easy job to do, but a lot of competition between colleagues.
Management not mature at all, friendly only with who compliments them, their hair, their dress and so on.
Management not mature at all, friendly only with who compliments them, their hair, their dress and so on.
Pros
2 breaks per day for who works full time
Cons
management
Best place I’ve worked so far!
Shop Assistant (Current Employee) – Liverpool, Merseyside – 16 July 2019
I have currently only been working at Zara for 3 weeks now & although my contract is 3 months I am hoping to be kept on because of how much I enjoy everyone who I work with. It’s an absolute pleasure to say I work for such a great company but even more so to say I work with the amazing people I do. Zara is the first job I’ve had where I don’t dread going in, my colleagues have been beyond supportive and helpful considering this is my first retail job. My hours is only 20 per week so I can’t speak for the full time staff but the work life balance for me is so suited to my commitments outside of work. The shop does get extremely busy however everyone are so hardworking and passionate about their store.
Pros
Amazing colleagues!! Managers are super supportive and lovely, good pay too
Cons
None!
A mature, posh and clean working environment
Customer Service (Former Employee) – Marble Arch Station – 15 July 2019
well the day would usually start around 9:30am for me.
the shop floor would open at 10am giving me half an hour to double check all the clothes are folded neatly on tables on the shop floor and to make sure the clothes hanged up were presentable. and to also bring out new stock to the shop floor.
at 10am it would be a calm vibe just floating about making sure clothes are still neat and to wait till a customer approaches me
at around 1pm it would get fairly busy so we would be taking orders, folding and hanging up clothes, and bring out stock.
at 6pm as most people would finish work it will be almost packed.
there would be untold mess to fix every minute
a lot of questions by customers & alot of orders
I had to manage customers , the fitting rooms and sometimes the stockroom.
I worked in the city where it was a clean and peaceful environment
the hardest part of the job would be to tidy up after a day of the summer sales because there is just soo much mess caused by customers but at the end of the day its are job to tidy after customers
helping customers because I like to bring exactly what they asked for, I also like giving advise about the item I like making the customer happy at the end of the day
the shop floor would open at 10am giving me half an hour to double check all the clothes are folded neatly on tables on the shop floor and to make sure the clothes hanged up were presentable. and to also bring out new stock to the shop floor.
at 10am it would be a calm vibe just floating about making sure clothes are still neat and to wait till a customer approaches me
at around 1pm it would get fairly busy so we would be taking orders, folding and hanging up clothes, and bring out stock.
at 6pm as most people would finish work it will be almost packed.
there would be untold mess to fix every minute
a lot of questions by customers & alot of orders
I had to manage customers , the fitting rooms and sometimes the stockroom.
I worked in the city where it was a clean and peaceful environment
the hardest part of the job would be to tidy up after a day of the summer sales because there is just soo much mess caused by customers but at the end of the day its are job to tidy after customers
helping customers because I like to bring exactly what they asked for, I also like giving advise about the item I like making the customer happy at the end of the day
Pros
getting to meet new people everyday
Cons
short hours
Στρεσογονο και απαιτητικό περιβαλλον που διαγωνίζεται με το χρόνο και την απόδοση
Sales assistant-part of management team (Current Employee) – Hampshire – 10 July 2019
Είναι μια πόλυ στρεσογονα δουλειά, δεν έχεις ποιότητα ζωής ούτε χρόνο.. Δεν χεις αργίες, δεν έχεις γιορτές Χριστουγέννων και Πάσχα και δεν έχεις καλή υγειονομική κάλυψη, αν λείψεις από τη δουλειά χωρίς χαρτί από το γιατρό..Φυσικά, αν σε γεμίζει αυτή η δουλειά, θα έχεις διαφορετικη άποψη (σπάνιο)
Pros
1 μεσημεριανό και 20 διάλειμμα
Cons
5 εβδομάδες το χρόνο αδεια
Great Company
Commercial Manager (Current Employee) – Leicester – 9 July 2019
Fantastic company to work at. Great people and friendly environment. Feel valued as an employee and good benefits also, as a employee discount, training provided by the company and many opportunities to grow .
Part time whilst studying
STOCK ROOM ASSISTANT (Current Employee) – Knightsbridge, Greater London – 3 July 2019
Good way to make money whilst studying. Can be slightly inflexible, however staff are friendly and willing to help. You receive 25% discount which is always a bonus.
Unfair workplace
Sales Assistant (Current Employee) – Kingston upon Thames – 2 July 2019
Bad & unorganised management
You can't take your holidays when you want to
You always have to be available but if you wanna have a special day off you just can't get it
If you have to stay longer next day you have to start later so you don't get extra money
etc.
You can't take your holidays when you want to
You always have to be available but if you wanna have a special day off you just can't get it
If you have to stay longer next day you have to start later so you don't get extra money
etc.
They don’t care about employees
Sales Assistant (Former Employee) – London – 27 June 2019
I was working in zara for nearly 8 months, it was very disorganised, every week different rota, incompetent managers, we had always problems with payslips because there were missing hours and is not about one hour missing but more than 8, the managers didn’t care about that when someone was complaining and it happened every month. Managers friends had always priority gaining the better shifts compared to the ones that are new employees or that are not in friendly relationships with them. If you are working in the second part of the day you are supposed to do overtime (during the sales), no one is asking you if you can stay later that 22:00, you are supposed to. One sales assistant has to do the job of 3. They are telling that the sickness is paid but it is not, or the managers are forgetting to put the sickness so is coming as undertime.
Pros
Staff discount
Cons
Management
Productive and Fun Workplace
OPERATIONS ASSISTANT (Former Employee) – Croydon – 26 June 2019
I learnt how to manage my time efficiently and work as a team to ensure the shop floor was always in good shape every day. Management played a key role in working alongside the shop floor assistants to ensure all tasks were completed
Pros
Staff Discount
Cons
Understaffed sometimes