A typical ay at work is to clean customers rooms and refil theirs coffe pots and cleann cups, clean toilets and make beds. i have learned how to make beds and hou to clean toilets. I ud¡sed to have a¡a very good relation with all my managers because i used to be very fast in my job. the hardest part of my job used to making the beds because i used to finished with backache and it used to be so bad for me. The most enjoyable part of my job used to be when i finish doing my beds because i used to finihsh very tired.
team member (Former Employee) – Haverhill, Suffolk – 9 January 2018
i worked hard as team member to clean all the room cook breakfast, help with reception and many more other things. i found the job very easy to get on with i communicated with people who worked there so i could get the jobs done
In House Marketing Supervisor (Current Employee) – all over – 29 November 2017
Moving parts, days run together, enjoy training and mentoring, do not enjoy the hours and stress. after many years, I have worked in multiple resorts and held many positions. It's a challenge and fun as long is the money is there.
General Manager (Former Employee) – Barton Mills – 12 July 2017
is a very hard job looking after the hotel and people make sure the rooms are clean and keep height standards on time for customers is important to keep all colleagues involve at work create a good atmosphere. we got lots of people different ages special advanced age and is hard challenge put them work with young people and together achieve the target and quality we need. after work, we always have time to thank all for the hard work and offer chocolates to keep them happy and special.
Full time job - Reception & general housekeeping (Former Employee) – Burnley, Lancashire – 27 June 2017
the office is always welcoming, the management is excellent with all areas of the workplace. everyone is treated equally throughout. The hardest part of the job is the amount of work on a day to day basis but everyone helps out in different areas and share the work loads and that is what makes the job enjoyable.
Guest Service Manager (Former Employee) – Wetherby, UK – 15 February 2017
A typical day at work was to manage the front desk team, ensure all arrivals for the day that their reservations and requirements were met, to enure breakfast was run smoothly and all breakfast items were replenished, to check the day meeting room was set up correctly and all av equipment was set up properly and to meet and greet the customer on arrival and run through the evacuation plan if incase there was a fire. I checked the till float at the beginning of each shift and ensured all cash/payments balanced at the end of each shift to ensure the next shifts till float balanced and was ready to go. I learned to use Opera which was the system platform for running the hotel. I learned hot to manage a small team of receptionists and completed my NVQ level 2 Team Leading. I enjoyed the workplace culture as i was face to face with the guests at all times, i enjoyed interacting with all guests especially the ones checking in for Weddings & Festivals. The hardest part of the job at the time was having been promoted from a front desk agent to front desk manager, as the team was a lot to take in at the time as i had the responsibility of running the hotel when the general manager was not in - weekends mainly. I had the responsibility of each guest's safety and also my team, i felt a great sense of pride having this responsibility as it helped me develop into my role. I thoroughly enjoyed this role and the hotel.
Night Manager (Former Employee) – Cannock – 14 February 2017
Handover from late team,count floats,check what conference business for the next day.Security walk of the entire complex.Check who to arrive & if any VIP`s. Ensure banking balances run the audit-print department reports,set up for breakfast & assist on desk with any departures.
Front of house Apprentice (Former Employee) – Cannock – 19 October 2016
I enjoyed everyday working here! the staff, the company, the benefits... Loved it all. I loved how me and my co-workers all worked together as a team and how the management treated us as equals. I enjoyed my training and I was fully trained for the job. I enjoyed replenishment duties.
Waitress (Former Employee) – Wrexham – 2 September 2016
An average days work was enjoyable in the Ramada. I got on very well with my co-workers I had great pleasure working with them. I would get to work and be greeted by my co-workers we all got on and had a laugh, we were also very professional when it come to the customers. I mostly enjoyed being busy at work as it made my time go faster and wouldn't get bored. The hardest part of the job was dealing with unhappy customers who could be rude at times, but i always dealt with them in a polite manner.