World Duty Free Group
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World Duty Free Group Employee Reviews

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Location
United Kingdom251 reviews
Found 251 reviews matching the search
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4.0
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not bad
I do not want to say much,because everyone's experience is different and individual...It is definitely secure job and not too hard. Heavy lifting is not involved unless you want to carry other peoples shopping ;)
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1.0
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Avoid
Abusing People every day and night. No himan feelings. Management are useless. Anyone can become manager and them will abuse previous coworkers. Not greatest Health and safety. Womens pushed to work same as amen.
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4.0
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Good Place , Poor salary
Good company but the salary was poor for management

Great people poor management


Staff on the front line are not listened too


Don’t manage staff effectively
Pros
Great people good benefits
Cons
Poor salary
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3.0
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communication problems and favourism
It is not a good place to work for someone with hearing difficulty as the staff are not patience with time in communication.

There are alot of favourism among staff management.
Pros
Discounts sales from World Duty Free store
Cons
Long hours
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4.0
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Can be fun with some people
If your face fits ok
Can be bullying amonge workers

and being spoken to like dirt. When you ask questions about the job, they pull faces behind your back. Mb
Pros
Managment can be ok
Cons
Ok if you want to progress
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2.0
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Good place but horrible management
I use to work for 2 wdf, and they both are absolutely terrible , the environment is very good the people you meet are nice but the management are absolutely awful , short of staff everyday , treated like slaves , while it’s short of staff and busy managers will just stand in their group and chatting even passengers said they shouldn’t be a manager , there’s no help there’s no life balance, everything is just very unprofessional in there ...
Pros
The benefits are good which I will miss
Cons
The hours, management, short staff, change of hours
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5.0
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Great company
Great company but I want more advance my career . But I am looking for careers in medical (pharmacy assistant). Great place to work with. I work for longer years to work with company so gain so many years experience.
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1.0
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Customer Service Assistant
If you enjoy getting out of your bed in the wee small hours for terrible pay to work with awful unhelpful management hen this is definitely the job for you.. The management here really don't care about the staff as long as there figures look good to HQ.. My advise AVOID AVOID AT ALL COSTS
Pros
Free parking. Cheap beauty goods
Cons
very early starts.. not rnough time off to recover from early starts. to many working weekends
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2.0
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Not good
Worked here for 1 year and absolutely hate it. The management is shockingly poor compared to the companies high standards and expectations. For the pay you get it is definitely not fair how much work load and responsibility is given especially with the poor support given.
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1.0
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You must be really careful
So many Two faced people including the supervisor shift C , a big gang from Bangladesh and Pakistan are pushing away anybody who’s not from their country. Duty managers and big bosses are completely blind to see this poison situation and all they know is “ WE ARE SHORT STAFFED “ . Break room and the toilets are worse than anything. You will not be accepted as a new employee and no one will give you even a basic training.
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4.0
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Good place to work
There are different shift pattern options
A normal day at work for me is opening the store because I just work on earlies. Prepare the store for the first costumers and then just keep serving. Normally is nice and easy-going, everyone is really helpful.

You see a lot of different people because it's at the airport.
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3.0
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was a good job
I enjoyed my time at world duty free was shame it came to an end as the pay was good and people there was friendly, work can get stressful, but your always with people who can help
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5.0
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Good place to work
Good place to work. You have multi culture . Meet different people everyday and know a lots of different things about different countries culture language
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1.0
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Awful place to work
The company is all round awful to work for
In my months of being there i never had access to any of my payslips or holiday allowance

Which meant i couldnt check my tax code which was wrong

The chavvy women in pay rolls are rude when querying something

The atmosphere in the store itself was unhappy and soul draining
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4.0
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Excellent place to work . full of fun
airports are nice place to work . every day is different
teamwork , full of fun . also a lot of challenges, excellent HR team.

shift can be difficult due the hours .
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5.0
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Supportive company
Good employer. Fair and supportive. Work can be hard as on your feet all day but enjoyable and a really good team. Yearly pay review, sales incentives. Hours can be tough if working earlies and lates.
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5.0
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Great company your like one big family
Everyone's friendly you can get along with staff. work pace is fast and it can be stressful at times and abit over wheling if your not used to huge crowds but all in all great atmosphere
Pros
Fun to work
Cons
Delayed trains
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5.0
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Good people, horrible hours
Lovely people to work with, no day is the same, always fast pace during the summer but can get very boring during the winter.

Only reason I left was due to the early morning shifts.
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4.0
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Busy enviroment, lovely staff
The store is open from 4am-11pm. Staff worked various hours. We would have staff interactivity with the rest of the airport stores and hold fun days and charity events.
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2.0
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Aberdeen airport
Staff very unhelpful left to do the work while some just stand around and chat where others just bark orders

Temporary manager in place looking to forward their own career so doesn't want to deal with anything


Staff online sales with good discounts


No team effort and moral is low with most full timers looking to escape the job


Always pushing on sales with no reward when high targets reached



no reward
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3.0
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Gone downhill
The company was great 10 years ago, good teams, hard work, good pay and teamwork.
Things changed around 5 years ago, job descriptions changed, wages decreased and specialist Staff were used on tills and not utilised efficiently on the shop floor to assist customers.

The harder you work, the harder the leaders work you, and use you. You couldn’t pay m to return
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Overall rating
3.2
Based on 491 reviews
5
107
4
130
3
103
2
61
1
90
Ratings by category
3.1
Work/Life Balance
3.2
Salary/Benefits
3.1
Job Security/Advancement
2.8
Management
3.2
Culture