Willis Towers Watson Employee Reviews

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5.0
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Nice freindly colleagues and nice place to work.
Pensions Administrator (Former Employee) –  Redhill, Surrey25 October 2018
I answered calls from customers. I gained a vast amount of knowledge about pensions. The management were very friendly everyone is easy to get along with.
Pros
Lots of oppertunites to learn new skills
Cons
Very quite some times
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4.0
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Interesting and fun place to work
Application \ EUC Technical Support Analyst (Former Employee) –  London11 October 2018
Great people with the added bonus of being around people who are willing to share knowledge and help out which is always a plus, a relaxed working environment to boot.
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3.0
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Productive
Pensions Administrator (Temp) (Former Employee) –  Welwyn Garden City, Hertfordshire4 October 2018
Good atmosphere.
Fun to work.
Could be better.
Management can be better.
Lovely receptionist
Had to type letters and post them to clients.
Returned original documents back to clients via post.
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5.0
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Excellent environment
Team Secretary (Former Employee) –  Ipswich, Suffolk24 September 2018
Excellent facilities with a flexible approach. Extremely busy role with variable travel expectations.

Great team work and benefits. Good team structures with modern technology.

Inflexible with the home/work life balance
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4.0
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Not too bad
Administrator (Current Employee) –  Redhill, Surrey10 September 2018
Decent culture, nice people there, flexible hours, onsite canteen and Starbucks, salary poor for people outside of management but overall a decent place to work.
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1.0
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Not ideal - by a long shot
Lead Associate (Former Employee) –  Ipswich, Suffolk31 July 2018
Job is fine, however the management (the London based management responsible for my team) were awful. Bullies, brash, arrogant etc. I was bullied by the management to such an extent I had to leave without anything to go to.
Pros
varied job
Cons
bullied by management constantly
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3.0
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A slightly better than average call centre.
Pensions call centre assistant (Former Employee) –  Redhill28 July 2018
It was a stop job for myself. The staff and team were really nice, However, working in the call centre was probably not the best place to be if you want to be treated well as, with any call centre, your value is measured by how many minutes you are ready to take calls every day.
Pros
Nice perks
Cons
Call centre work is dehumanising
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1.0
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Re
IAM & PAM Technical Analyst (Current Employee) –  Ipswich8 July 2018
The worst place i have ever worked as managers were in a mix up could not make up their mind. In terms manager was never there and could not decide how the project was going to be.
Pros
none
Cons
management fustrating
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2.0
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The people make the job
pensions (Current Employee) –  Reigate4 July 2018
If you wish to learn about pensions this will be a role that you will learn and need to learn very quickly . The team you work with make the role. The administration departments work well however the contact centre can be a very hard and fast pasted environment with a lot of work and targets to meet, be prepared to learn many different schemes and have a vast knowledge throughout aswell as being capable to multi task.
Pros
Canteen
Cons
holiday availability
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3.0
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Good place to learn your pensions knowledge
Senior Pensions Administrator (Current Employee) –  Redhill, Surrey8 June 2018
A typical day is very busy allocating and sending out casework on time.

I have learnt a lot of pensions knowledge in the various types of pension arrangements for example DB, DC and Cash Balance schemes.

I believe management could pay more attention to the pension administrators.
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4.0
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Very good work envrionment
Pensions Payroll Administrator (Former Employee) –  Reigate, Surrey22 March 2018
Multinational company. Very policy led. Very thorough and supportive. Great benefits. Difficult application process. Opportunities to progress. Great Team
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4.0
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A very good learning ground and supporting colleagues
Project Associate (Former Employee) –  Malaysia4 March 2018
I got the opportunity to work with WTW for a year and a half. Throughout this entire time i was exposed to small and large projects and gained a lot of experience through it. Having worked in a fast paced environment, it has taught me to work under pressure better and handle challenging situations in a calm manner. Having projects across the country, i learnt to manage clients and teammates through good communications. Having dealt with many clients, i learned the art of managing clients and maintaining good relationships.
Pros
Building good network
Cons
Changes in management
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3.0
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Market leader that pays like a straggler
Administration Coordinator (Current Employee) –  Redhill, Surrey20 February 2018
Work can be very repetitive but the working environment is relaxed and only those with management responsibility tend to stay late. The company charge clients more than any other competitor but basic wage is low. They justify this by saying the bonus and benefits make up for it but most benefits aren't relevant to young people and the bonus calculation is not transparent. The company seem happy to train people up and watch them leave, then replace them with cheaper people. Good if you have no experience but staff retention is poor.
Pros
No pressure to stay late, give chances to inexperienced people
Cons
Staff retention, wages
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4.0
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Good Company
Management Information Analyst (Former Employee) –  ipswich16 February 2018
A great place for furthering your insurance career.

The staff are dedicated, hard working and genuine people, and always happy to help.

Plenty of opportunity to further your career in the London Insurance community
Pros
good training
Cons
Long Hours
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3.0
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The people make the job
Technical Support Specialist (Current Employee) –  Redhill, Surrey5 January 2018
good job, limited progression, salary does not compare with competitors, benefits have decreased since merger, a lot of overtime is needed, the team events are great - especially at Christmas
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4.0
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Great career in a great consultancy
Director (Former Employee) –  London and Reigate2 January 2018
I had a very long and productive career in WTW. The company truly lives up to its values and the people within are amazingly talented - it was always the people that kept me there - at all levels. The culture is about excellence and client service.
Pros
The culture and people
Cons
Finding 'time out'
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3.0
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Excellent career opportunies and a supportive environment but poor work/life balance
Product Owner (Current Employee) –  Reigate, Surrey20 December 2017
Excellent career opportunities and a supportive environment but poor work/life balance. Workload is intense and not for the faint hearted. There are a lot of experienced people who like things done a certain way making it hard to change but definitely not impossible.
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5.0
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Great summer job
Pensions Support Administrator (Former Employee) –  Reigate, Surrey17 September 2017
I had a fantastic experience working in the Reigate office during my summer vacation from University. Fun team and excellent working conditions. I will be hoping to return next year.
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3.0
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Productive
Pensions Administrator (Former Employee) –  Redhill, Surrey28 July 2017
I enjoyed my temporary position with the company and learnt A LOT along the way. Training sessions are great and that's coming from someone that doesn't know anything about Pensions.
Pros
Training and the people are lovely there.
Cons
Dis-organised
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4.0
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Good company to work for
Graduate (Former Employee) –  London15 July 2017
Much better than big 4 in terms of development and work life balance. People are friendly, there's always a great social scene. Flat structure, wouldn recommend
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Overall rating

3.8
Based on 809 reviews
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3.7Work/Life Balance
3.5Salary/Benefits
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