Whiny, not run well, overworked
Seasonal Customer Service Assistant (Former Employee) – Oxfordshire – 25 July 2018
Overworked and most people are either 17-20 or 40-70 theres no in between.
Shifts can change upto 5 times after they've been written. You won't be notified you just have to check before your shift, on breaks and before you go home.
My bus got in either an hour early or 5 minutes late, I wasn't allowed to make up this in my breaks therefore I had to be there an hour early every day in the freezing cold and dark, and left after everyone had finished in the dark. In the interview they made out they would be more flexible with me due to where I live but this wasn't the case.
We had temporary managers, that would go on 1-2 hour lunchbreaks at a time to burgerking or mcdonalds, but who would also mock you for having to leave the shop floor for 5 minutes to go to the toilet, stating thats "what breaks are for".
We randomly had to have bag searches but people told me that some members of staff still managed to get around this.
The interview process was made out that we were special and there were lots of perks and discounts, turns out there really wasn't. It isn't as a diverse and equal company as they make it out to be.
Small discount after worked there so long, paid weekly.
Breaks are allocated by hours worked, often given 2hr shifts out of a whole day.