Understaffed and over worked (as in the sense of tasks not time) as it would seem that they are unable to keep staff, I would personally put this down to terrible management and communication and the general attitude.
Their training for the staff is a beyond a joke leaving people a bit clueless, when help was asked for staff they were made to be felt as if they were a burden and in the wrong despite inadequate training , foh staff was often shouted at in front of customers, it would seem that the higher staff are incredibly clueless about providing a nice atmosphere, customers even occasionally commented on this and also the attitude of the higher staff receiving complaints about them.
I'm not here to slay the entire establishment as some of the staff there are genuinely lovely hard working people and I did enjoy the general graft, I feel if the management was to be replaced this restaurant could turn it around and retrieve a good reputation in the town again.
On that note I really would not recommend working here unless new management, if wildwoods are reading this I would take this as constructive criticism and really take it on board.
shared tips and staff food
absolutely clueless management