was a lovely and challenging environment to work in. in the morning i had to sort the papers and when i left i had to re count them again. my colleagues were kind and helpful. i enjoyed tidying and keeping the ship clean the hardest part of the job was christmas because of the busyness
Working at Stansted Airport is a mixed bag of pros and cons. We switch around to different stores at the airport for each shift (8 stores at the airport so yeah) which can get a little annoying but it gives us the opportunity to talk to and interact with new staff and customers. Lunch breaks are glorious: An hour long for everyone. Pay: Decent, especially for my young age. Customers: Mostly great but occasionally get an arrogant one Staff: Fantastic people who try and make you feel welcome. Overall, a great chain to work at.
My time at WHSmith had its ups and downs. At first it was a good, fun place to work. Learning new skills and gaining experience, meeting new people and getting used to the store. As time went on I noticed that members of staff (mainly management) were quite immature and nasty. I felt personally bullied by certain members of staff. Other than poor management the job is a very nice job for a part-time thing. Not the best pay if you're under 21 and have bills to pay for.
A typical day at work would be coming in at 7.30am to do the newspapers, this includes putting the inserts in to then put out for the customers. After that you would usual help with putting the tills and counter cash back on shop floor and get ready to start the day on the computer. This would then lead to opening the shop and serving customers as it's fairly busy in the morning as customers want their newspapers and lottery. When it quietens down you usual refill drinks/confectionery and stock check them. When another member of staff arrives you and another member of staff will be busy either doing delivery or moving stock around to different locations on shop floor. This will include heavy lifting as shelves will need to be moved. A lot of customers need help throughout the day so you will be asked to look up a book or help find an item around the shop.
Sales Assistant (Current Employee) – London Heathrow Terminal 4 – 31 January 2018
I am in charge of books, so I deal with deliveries and make sure the shops are stocked to the max with books.
The hardest part is getting that done on time. I cannot get everything done because I am cut short by covering breaks, which is something I should not be doing. I don't mind doing it here and there, but every day? No.
Customer Assistant (Current Employee) – Aylesbury – 28 January 2018
As my first job, WHSmith was the best place to start. Management are great and training is done at a steady pace. Only disadvantage is that the wage isn't high, but overtime is always offered so at the end of the month I do get a reasonable pay cheque.
worked there when i was sixteen. terrible pay. ridiculous hours. The supervisor wasnt likeable and even lied. ummm im pretty sure they assumed i was stealing money too. checked my bag alot more than everyone else. machines are outdated. very understaffed. and its a very demanding job because of it. so in short you don.t get out what you put in.
Sales Assistant (Former Employee) – Kent – 24 January 2018
Management was very relaxed, and my colleagues were amazing to work with. The manager would sometimes avoid difficult customer situations and leave me to handle them, while this was frustrating i did gain a lot of confidence and valuable experience handling these challenges. My training was minimal, quite unsatisfactory. So I was left to figure out a lot of things myself, but my colleagues were always very friendly and helpful. Overall I found working here quite a stressful, first job experience. But I highly value the friendships I made with my colleagues and some of the regular customers I got to meet.
Sales Assistant/ news manager (Former Employee) – Central station , newcastle upon tyne – 23 January 2018
as working in travel store store opening times were 5am too cater for the early trains in the station itself this was my first taste of retail management work environment was a small store with few employees but this gave it a more personal family feel