It`s fast paced, your brain is on all the time so you can almost anticipate what needs doing. Also always make sure the client is sure of what they asked for because, even if they change their mind and want a different coffee, they`ll get it for free...after blaming you for getting it wrong. But it`s great to introduce new products to the clients, help them when they struggle with the kids and toys, and making sure they leave satisfied and in a better mood than when they came in. My managers were kind and approachable, praised my work and encouraged me to achieve more, my colleagues were kind and helpful when I would forget something, like how to make a fancy coffee with syrup, marshmallows, chocolate chips but not forgetting the skinny milk. Or Remember the names of the numerous cakes. Great for a youngster but I haven`t been one for a long time. I do regret not asking to follow a different path at the company, but I was at a very busy coffee branch, I never stopped and got a lovely leaving present at the end of the training, on top of the job offer, but my joints were painful when I finally sat in the car. But loved it. And the people I worked with. And the inicial introduction training was given by a lovely lady that never lost her temper not even when some trainees misbehaved.