I was trained by one of the most genuine, kind lady, who taught me to be thorough and compassionate with care. The service users and families adored her. My hours were ideal, and they planned my timetable beautifully.
In fact, my experience with this company was incredibly positive, until I called in sick prior to the start of Covid.
According to our manual, I had to give 1hr notice if off ill, as you can't go in if you're contagious.
I received abusive messages from a team leader, an aggressive phone call from management, and when I asserted myself, repeating what was written in the code of conduct and I was adhering to policy, I was dismissed.
This experience was disappointing, because the start of this role was incredibly promising. The other team leader was great at introducing me to the role, and the people out in the field were amazing to work with.
They were fair upon my leaving, I didn't return my uniform, due to Lockdown, but they ensured that I received full pay- less the DBS charge.
Great colleagues; lovely service users