Welsh Water Employee Review

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Busy
Customer Service Advisor (Former Employee) –  Cardiff, Cardiff7 September 2019
I found that in busy periods, it was difficult to keep up with the work loads and strict targets that were set. Training opportunities and jobs appeared frequently, but was very difficult to ask for more information and the jobs seemed to disappear very quickly. The team were friendly and gave good training when I began working for them, and introduced us to our job role very seamlessly, however i personally found the job wasnt what I thought it was, from reading the description in application.
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Pathetic
Commercial Assistant (Current Employee) –  St Mellons, Cardiff17 November 2019
The management is shocking, they make promises but don't keep them.
All they do is lie and lick each others arses. ,
You do over and above the expectation of your role and you do not get any thanks...or recognition.
They do not support local businesses but bend over backwards for the larger ones to prevent bad press.
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very pleasant and busy environment
Fleet Administrator (Former Employee) –  Nelson, Caerphilly28 October 2019
DCWW Great team and fantastic company recommendation
It's fun to be part of a team and to offer good customer service.
I meet so many satisfied customers and employees.
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Overall rating

3.6
Based on 66 reviews
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Ratings by category

3.4Work/Life Balance
3.5Salary/Benefits
3.3Job Security/Advancement
2.9Management
3.2Culture

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