Waitrose Pay & Benefits reviews

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most recent job
Customer Assistant (Former Employee) –  Sevenoaks10 July 2018
Awful management, I tried to book 1 or 2 days of holiday off in six months of working there and had both requests rejected, therefore I got not holiday for six months, I was also sick three times due to a condition I have and working on food service we are not supposed to work for 48hours after vomiting. On all three of these occasions i was asked to come into work and work the food service counter, this is a breach of my rights. i was forced to argue with the management that i couldn't attend work due to my being ill.
Pros
benefits, co-workers
Cons
management, sick leave
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Productive and inclusive workplace
Shop Assistant (Former Employee) –  Fleet3 July 2018
Staff members are highly valued which is very motivating for staff. Very enjoyable work that feels rewarding in a number of ways not only salary wise. Hours are great. I have no negative experiences from working with Waitrose. Would love to go back
Pros
Great benefits and discounts
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Rewarding Job
Supermarket Assistant (Former Employee) –  Twickenham, Greater London2 July 2018
Typical customers who come to the store treat staff with respect. You learn great skills with the company and management staff are more than willing to help you advance in your career within the company. Hardest part of the job is probably balancing your time management with tasks but due to the "partnership" of the company, everyone tries to work together as much as possible to get tasks done.
Pros
Staff benefits and discounts
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Good
Sales Assistant (Former Employee) –  Peterborough, Cambridgeshire2 July 2018
Very good. Good pay, flexible hours and the role was very easy to get to learn quickly. The other employees are very friendly and the benefits associated are good.
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Not bad
Dekiter (Former Employee) –  Bracknell, Berkshire2 July 2018
I would say not bad. What can you expect from warehouse of this type. You have to pick heavy stuff for minimum salary. Just be there few months like a new starter and then run away bro :D
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My experience at Waitrose was productive.
Sales Executive (Former Employee) –  Fulham, Greater London1 July 2018
My experience at Waitrose overall was exciting and productive as I got to meet new people and working in my best ability to gain more skills and experience.The staff there was very friendly and came across to me in a very respectful way.
Pros
Free lunches
Cons
No long hours
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Lots of opportunities
Food service assistant (Current Employee) –  Godalming, Surrey1 July 2018
Many opportunities to progress within the workplace. The main bosses really care about the staff however there is a lot of favouritism resulting in poor management
Pros
Benefits
Cons
Management
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Good place to work and great work life balance
Warehouse Operative (Current Employee) –  Leyland, Lancashire1 July 2018
I have worked here for 9 months if you keep your head down and work hard there is always opportunities for further training. The management are friendly and helpful and the company will usually accommodate your needs such as a set rota like I got. The only downside is the pay and the lack of extra hours for most of the year.
Pros
Work life balance friendly work place
Cons
Pay
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Management
Partner (Former Employee) –  Milngavie, East Dunbartonshire24 June 2018
Management are not very good. Some are ok, but majority or only concerned about themselves and their own development. Would talk about individuals behind their back, and receive a very large salary for not doing a lot of work.
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Good but it could be better
Supermarket Assistant (Current Employee) –  London, Greater London17 June 2018
The company is very good. They have a good culture and the management is always nice to you, in the sense that they alway greet you and ask questions about your family and so on. You don't have any pressure to do your job and they are not constantly looking at your every move.
They are very flexible, with the working hour so you can easily accommodate your time. It is wonderful if you are a student or have children.
One bad thing is that you hardly ever get any feedback about your work so you might think your are doing great but they may think differently. There is no way for you to know how is your performance. It is only when you have your yearly appraisal that they tell you staffs that you did not do and for that reason you won't be getting a pay raise this year.
It is very hard to climb up the leader if you happened to be a non white British person. They care too much about the way you look and the way you speak rather than your actual performance and your ability to do the job. It feels like you have to be punished for speaking with an accent or having brown skin colour.
Pros
Discounted food, great employee discounts. Yearly bonus
Cons
Hard to progress within the company
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Good company to work for
Delivery Driver Multi Drop (Former Employee) –  Torquay, Devon17 June 2018
Diverse duties, you need to be flexible, but overall they are an excellent business to work for, with good benefits.
Ongoing training is provided, health & safety etc.
A typical day is loading up van, picking additional items, going out to customers and delivering goods, checking deliveries are accurate, finishing route on time, filling out paperwork, cleaning and unloading van.
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Good
Team Leader (Full-time) (Former Employee) –  Bedford16 June 2018
Great starter job however in terms of a career can be difficult to progress. Pay isn't great but benefits even this out. Great part time job. Not fantastic career starter.
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Good
Cafe Assistant (Former Employee) –  Truro14 June 2018
Good place to work, consistent pay and are always looking to increase your current wage. Their is also a huge amount of benefits when working with this company.
Pros
Discount and Pension Scheme
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Secure and Welcoming
Customer Service Assistant (Former Employee) –  London8 June 2018
Waitrose as a company looks after its customers to a very high standard and the same can be said for its employees. Excellent staff benefits, a friendly working environment and job security.
Pros
Staff discount across multiple brands
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Productive Workplace
Sales Assistant (Former Employee) –  South Croydon7 June 2018
At Waitrose the employee life was very inviting and inclusive. Everyone was made to feel welcome and everyone was very friendly. It was an amzing experience.
Pros
Long and fair breaks
Cons
N/a
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Good/Bad workplace
Customer Assistant (Current Employee) –  Lutterworth7 June 2018
can be good to work for, get great discounts and benefits. management are awful, shift swapping is made extremely difficult, online system is outdated and complicated sometimes. expected to do everything with lack of training.
Pros
good discounts
Cons
management are awful
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Great place to work
Supermarket Assistant (Former Employee) –  Helensburgh25 May 2018
Working for the JLP was a great experience. Staff in are treated very well and there are a number of benefits. Career progression is common and encouraged and annual appraisals allow for the 'pay for performance' model of remuneration is very effective.
Pros
Great bonus and benefits scheme, real Partnership attitude, great working environment
Cons
Changes in management common, supermarket assistant roles are now broader and encompass working across multiple sections
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depends on which branch you work at.
Sales Assistant (Current Employee) –  Warwickshire22 May 2018
Depends on where you work. Some places are run by people who favour others. Therefore you wont get anywhere no matter what you do! It's just day to day job to pay the bills. The benefits you get from JLP are great but that's it. The bonuses are getting smaller with each passing year. Half the staff don't know what they doing which makes it harder for others.
Pros
discount
Cons
no progression
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Not to bad good for a first job
Sales Assistant (Current Employee) –  London22 May 2018
Worked at two loactions, first location was very good, really nice atmospehere and lots of variety. Moving to the second loaction, it is not at good, no work variety at all leading to long and boring shifts. Overall management is good as long as you are working hard.
Pros
Good benefits
Cons
limited variety
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Great staff and poor management
Retail Assistant (Former Employee) –  Leicester, Leicestershire22 May 2018
Waitrose is a good retail company great staff but the management is poor wouldn’t recommend working there. Salary is standard. Low skilled job. The environment is horrible to work in.
Pros
Flexible breaks. Free lunch
Cons
Work hours
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Overall rating

4.0
Based on 1,423 reviews
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3.8Work/Life Balance
4.0Salary/Benefits
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3.5Management
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