Good Pay and Potential for a good job
Supermarket Assistant (Current Employee) – Brighton – 17 September 2018
The job was good originally, and the pay was good alongside the discount. However, the managers clearly aren't bothered about the staff. I would have hours added to my shift without being asked, and even when I had a hospital appointment they made it as hard as possible to get the day off. They would also make you feel incredibly guilty if you were unable to do any overtime that week, even though quite a few staff had to go to school/ university. If you were friendly with the managers, you would be rewarded with days off you needed and 'sick days' were allowed when they were not ill at all and the managers new that. If you did not socialise with the managers outside of work and weren't their friends, they would never help and act suspicious when you would legitimately be off sick.
Understandably, customer service was the utmost priority but when you had been taught to abide by the stores rules and values and a customer challenged them, a manager would not back you up and simply make you look stupid. This led to customers purposefully picking small issues so they could complain and receive compensation.