Waitrose & Partners
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135 questions

The management seemed to think that treating people "fairly" meant treating them all the same; they struggled to apply policy to individual situations and the result was a staff cohort with constant written warnings and no morale. It's soul crushing, and the lack of support from management combined with incompetent and lazy team leaders and minimally trained colleagues (through no fault of their own, the resources just aren't funnelled correctly) meant that it was eventually just exhausting and unbearable.

Answered 28 December 2019

Stop with the favouritism and actually get their managers to do their job. I lost four days holiday because a manager didn’t approve it in January when it was pending for over a month! Also, they need to get managers to inform staff if they’re going to be trained on something because I wasn’t inform of any change until my manager shouted at me for not being on reductions when I was always at a different station.

Answered 18 May 2020

The hours are OK. It's the individual minutes having to work with lazy partners who get away with doing as little as possible that are a problem. A good day's work would kill them.

Answered 3 September 2018

It doesn't really exist. For a group of managers so obsessed with their paperwork and bureaucratic responsibilities, they can't string a functional rota together for anything. They have so many ranks of middle management, you'll never know who is responsible for what - or for your rota, or timecard, or pay - and you'll never find anyone else who knows either. They pay "Team Leaders" a bit more but they don't actually do anything; all training is carried out by other basic level partners and there is no reward when you pull more than your weight.

Answered 28 December 2019

They’re always some available but it’s always prioritised for older staff more unless they need someone ASAP

Answered 18 May 2020

Consider before hand what makes 'excellent' customer service, this is likely what the interview will be focused on, think what you would do in various situations and how you would respond and approach customers. I was also given a list of Partners with a brief description and skills/training they had, I was then asked to organise them to departments that would ensure the store runs smoothly but ensuring everybody is motivated to work/happy with their position. Some brief questions will also be asked, like when have you noticed a problem and created change to improve it. Its quite a think on yor feet interview that might require a bit of improv. because persoally I hadnt experienced some of the things they were asking with it only being my second job as a student.

Answered 1 May 2019

Apply online get accepted go for assment get job

Answered 28 August 2018

When they hired me, they made sure to give me just under the minimum for a break so I never got a break even though someone who did an extra 15 minutes did.

Answered 18 May 2020

Yes I'm female and currently a delivery driver for Waitrose, not many of us though!

Answered 24 October 2018
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