I've worked for Wagamama for approximately a year in one of the busiest venues. While the staff were the best I've worked with in my experience as a waitress, the management was completely unprofessional and untrained, avoiding their responsibilities every time they could, forcing you to work shifts you've not asked for, not answering to any requests you could have for both holidays and week hours and dealing with you in a rude manner if you've decided to ask about it. What intrigued me the most was the fact that Wagamama is a huge leading company, that should reflect some appreciation towards its employees but all they care about is budgets, manager's bonus and how many people they can fit into the restaurant at the same time, but be aware that there can't be any complaints from customers that haven't been served within the first minutes upon arrival EVEN IF you are given the job that would normally be slip between two people. If I will ever feel bad for leaving such a bad review to this company, it would be for the lovely staff that would always be so supportive and understanding in moments of inhumane stress. If you are looking for a place where you can earn a lot of money compared to other restaurants then you are in the right place, but you'll have to have nerves of steel.
Free meals, lovely staff
Extremely long shifts, worst management