Vue Employee Reviews

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4.0
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fun place to work, poor hours
Customer Assistant (Current Employee) –  Norwich, Norfolk31 January 2019
i like working here as everyone is friendly, and the job is fairly easy to do, however hours are very poor. free tickets are a good perk, hand you get 40% off food.
Pros
free tickets and discounted food
Cons
no hours in term time
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3.0
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Minimum wage, mind numbing, place at the start of your career
Customer Service Assistant (Former Employee) –  United Kingdom15 December 2018
Like with most minimum wage jobs this company has two kinds of staff, those that try and those that lie, you can put in as much effort as you like, but you can't garuntee the other staff will do the same, management work in a similar manner some are hands on, others you rarely see. In all this is an easy job so long as you put minimum effort in, or just show up, you get paid either way.
Pros
Free cinema tickets, 40% discount, minimum effort needed
Cons
Shifts can be anytime/any length, management have their favourites, at times no one knows what's happening
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5.0
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Productive
Customer Service Assistant (Current Employee) –  Purley Way, Greater London14 October 2018
The hardest part of the job is when there is a new movie screening and you have to clean that screen and then balance the time between doing that and checking the toilets and cleaning other screens. The most enjoyable part is serving customers that have very friendly vibes.

I've learned how to manage my time better, how to serve on tills and how to juggle more than one task whilst completing them efficiently.

The management there is very helpful and friendly and they make things very clear and easy to understand. Nothing is over-complicated
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2.0
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Fun atmosphere.
Team Leader (Current Employee) –  Fulham Broadway Station2 August 2018
The atmosphere is fun but the management can be poor. Difficult to balance social life because the hours are so flexible and you may have to help and take extra shifts. Management can either be far too strict, or far too lenient and this affects shifts which will backfire and the blame does end up on staff. Not the best job - but it is fun. Good temporary job.
Pros
Free films and 40% discount.
Cons
Long hours. Too flexible. Poor management.
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5.0
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Good Place to work overall
Customer Assistant (Current Employee) –  Cardiff14 May 2018
The team are friendly and so are most of the managers, quite an easy place to work not that complicated, theres some nice benefits with the job but the pay isnt the best
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3.0
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Good progression but terrible job
Customer Assistant (Former Employee) –  Plymouth15 March 2018
Making hot drinks for self entitled gambling addicts and cleaning up theirs slips despite the place being littered with bins. And yes, I fully and wholly intended that pun.
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4.0
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fun workplace
Customer Assistant (Current Employee) –  West End, Greater London5 January 2018
I have been at Vue for the past 2 months and I am loving it. Fun workplace with amazing people. The only downside is the rotating shifts, however working in retail it is only expected.
Pros
free tickets
Cons
shifts
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5.0
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Fun, brilliant place to work
Cinema Assistant (Former Employee) –  Cardiff, Cardiff13 November 2017
I was at Vue for 5.5 years and loved every minute. Ok, the pay is MW and sometimes your rota is quite late but it’s a fun and easy job and I made friends for life. Management are nice, approachable and fair. Job is EXTREMELY flexible, easy to arrange holidays and days off etc. Great for a first job, weekend job etc
Pros
Free films, concessions discount, great atmosphere
Cons
Short shifts and idiot customers
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5.0
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Fun and Productive
Customer Service assistant (Former Employee) –  Doncaster, South Yorkshire22 June 2017
This has got to be one of the best places I have worked, granted the 4 hour contract isn't ideal for myself there's always chances to pick up extra hours.
Pros
Great place to work, fun and friendly staff, varied job role
Cons
4 hour contract, late finishes
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4.0
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Nice Workplace
Customer Assistant (Current Employee) –  Doncaster, South Yorkshire20 June 2017
Vue is a really nice place to work, good, chatty co-workers. Hard work and not fantastic pay however employee benefits make up for it. If you're over the age of 18 you will be required to work closes which means working until 3am
Pros
Discounts, Co-workers
Cons
Late hours
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4.0
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Good work experience, Bad management.
Customer Assistant (Former Employee) –  Harrow, Greater London1 May 2017
Good first job to have as it teaches time discipline, hard work, and teamwork. Management could improve as their guidance was substandard. It helped me keep organised as there was a strict time schedule for the 12 different screens, what time to clean each one after a movie, when to let people in, when to start the film from the projector and more. Also had to do stock control and deliveries for all the food and drinks sold at the cinema. Overall a good learning experience, but with bad management and poor pay for the amount of work that had to be done.
Pros
4 free cinema tickets every week.
Cons
very long hours, and poor pay.
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3.0
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Wonderful Team, can be calculated
Sales Associate (Former Employee) –  Oxfordshire13 January 2017
Worked with a wonderful team and got along with the majority, including management, however some members of the team and management can be calculated. If you don't do something that management like it could be unrelated to work or maybe not being able to cover a shift, they can get funny with you and only give you minimum hours a week (4 hours) - messing with peoples lives, as its only minimum wage.
Saying that, I enjoyed my time there as it could be a lovely place to work. It can be a lot of work to do, and I don't think the wage covers it enough, very tiring and can work till very late, sometimes 3am.
Pros
free movies, lovely team downstairs.
Cons
late shifts, minimum wage for tiring work, some members of management.
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5.0
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Fun atmosphere at all times
Team Leader (Former Employee) –  Inverness30 October 2016
No two days are the same. A fast paced environment with a fun and friendly work ethic. Everyone is welcoming and happy to help with anything you are struggling with. Management are always there to support you no matter what.
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5.0
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productive and enjoyable
Project manager (Former Employee) –  Welwyn Garden City6 September 2016
various skills eloping around cable management and organisation. routing and re routing ip addresses and port forwarding.
Pros
free tea and coffee
Cons
long drives to customers
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5.0
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Productive
CUSTOMER ASSISTANT (Former Employee) –  Birmingham6 July 2016
A fun environment to work in, colleagues were all friendly and welcoming. Learnt that I was able to work efficiently under pressure and managed to get tasks done within a set period of time.
Pros
Free cinema tickets
Cons
Late shifts
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3.0
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poor management
Cinema Assistant (Former Employee) –  London23 June 2016
everything was fine except when they kept changing management. the constant changing of management meant confusion on policy
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3.0
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Fun working environment
Customer Service Assistant (Current Employee) –  Basingstoke9 March 2016
I love working at Vue, management are good and staff are a lot of fun. The downfall is the lack of hours given in term times.
Pros
Free tickets, fun people
Cons
Lack of hours, pay
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4.0
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Enjoyable place to work
Customer Assistant (Current Employee) –  Keynsham6 March 2016
I've really enjoyed working at Vue, having been there for a few months now. It's true the salary is a little meh, but it's varied work, the people I work with are great, the management are very friendly and fun people, and it's generally a very enjoyable place to work.
Pros
Free tickets, good staff incentives
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5.0
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Brillaint Work Place for Students
Customer Assistant (Former Employee) –  London2 March 2016
The atmosphere was brilliant, very past paced but if you can keep up with the demands, you will do well.

You can either work on concessions or cleaning the screens in between viewings.

Working on Concessions, you had to serve the customers by booking their seating for their chosen movie and processing payment for the snacks. Some snacks you had to make yourself e.g/ Hot dogs and Nachos.

You had to ensure there was enough hot dogs on the hot dog stands, popcorn in the popcorn trays and Nachos made up in the trays along with the cheese sauce being hot enough to serve.

At the end of the night you would dispose of any hot dogs that had not been bought, clean concessions thoroughly and re-stock everything in preparation for the morning.

The Management were always on the other end of the radio if you needed to contact them during working hours.

The co-workers could sometimes be difficult to work with if they didn't really want to be their but everybody got on well.

The most enjoyable part of working for Vue was working for such a fast paced job role that always kept you busy. You were always up-to-date with new movies coming out each week.

I have learned from this role that you can do anything once you put your mind to it. Working for somewhere like Vue keeps you busy and teaches you new customer service skills to aid with dealing with difficult customers.
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5.0
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Friendly enviroment
Customer assistant (Current Employee) –  London, ENG8 December 2014
Working for VUE cinema is being a good experiences. The environment with my co-workers is so friendly even with the managers. They are always up to help you when you need it. One of the advantages is that you can watch films for free and get the 40% of the products that VUE cinema offer.
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Overall rating

3.9
Based on 32 reviews
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3.4Work/Life Balance
3.2Salary/Benefits
3.2Job Security/Advancement
3.4Management
3.7Culture