Vue Cinema Employee Reviews

Sort by: Helpfulness | Rating | Date
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun workplace but not stable salary
Sales Assistant (Former Employee) –  Stratford, Greater London6 May 2018
I liked the job as it wasn't far to travel and I would regularly see people that I know and you would get a pretty good discount and free tickets but on the other hand there was a lot of people that worked there on a big rotation so your job wasn't always secure .
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A great job!
Customer assistant (Former Employee) –  Scunthorpe1 May 2018
This was by far one of my favourite jobs paired with friendly staff would welcoming and always happy to help any new members to the team!. I was often praised during my shifts which gave me a much needed boost!
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Alright
Customer advisor (Former Employee) –  Finchley Road18 April 2018
Jumping on tills, interacting with customers, rotating your position; so I would start of on the tills and work my way around the cinema until I finished on ticketing.
Pros
Free films
Cons
The equipment was old
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great benefits, restrictive management
Customer Service Assistant (Former Employee) –  Ramsgate, Kent26 March 2018
Must be emotionally stable to deal with tough customers, simple job easy when quiet.
Management struggle with flexibility when very busy, they are restricted from higher ups.
Culture can be good, but some staff are childish.
Best part of the job is the people as a whole and the benefits.
Worst part is the customer service side.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Build up for the real world 2.0
Customer Assistant (Former Employee) –  Cambridge, Cambridgeshire23 March 2018
I worked here during my university days and continued after dropping out. They can work your availability around your uni schedule/second job/ general life. Shifts starting as early as 8am for opening and finish 2-3am for closing, so plenty of time for a shift somewhere. 4-hour contract only, but they will give as many hours as requested (if possible, no guarantee), but aiming for more than 30 hours is unlikely.
The job can be hard to grasp, but easy-going once fully trained. Management are professional and caring for employees. The work is good for character and team building, with respect to customer service, dealing with challenging people whilst remaining professional.
Minimum wage pay (which isn't easy to live off in Cambridge), but the free films and 40% discount is a very good perk.
Pros
Free films, discount, training which can be used in future work. Professional management.
Cons
4-hour contract, minimum wage. Dealing with constantly complaining customers (not at Vue's fault).
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
sales advisor
Sales Advisor (Former Employee) –  Fulham Broadway Station1 February 2018
Working at view was great. Cleaning screens and toilets all day while getting paid minimum wage was splendid. The uniform was the best, had to wear suit trousers and smart shoes.
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
easy and fast
Cleaner (part-time) (Current Employee) –  Farnborough, Hampshire31 January 2018
can be a good place to work but its always very early start time you may always be asked to work your days off the wages are really bad if your wanting to move to another site that maybe easy for yourself nothing really happends.
Pros
finish early
Cons
wages are bad
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
good place to work
Customer Sales Assistant (Former Employee) –  Birkenhead, Merseyside28 January 2018
pretty easy and everybody i worked with was sound.
main jobs are serving and cleaning and maintaining stock. the shift time are not to bad but some late nights.
Pros
free tickets
Cons
not many hours
Was this review helpful?YesNo 1Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
simple
General Assistant (Former Employee) –  Bristol27 January 2018
it can be a physically demanding job but the pay and benifits make up fir it,whike i worked there it was a good team and the management team were flexible ti hours requests ans willing to take personal situations into accoun to a degree
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
its cool.
Sales assistant (Current Employee) –  Cambridge25 January 2018
easy job. cool management. really low pay. flexible hours. good if your in uni. Otherwise it doesnt really make sense.
The people that work there are really nice as well.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Lovely people
STAFF MEMBER (Former Employee) –  Bicester22 January 2018
Lovely staff, friendly atmosphere, overall reasonable managers. found it a good extra job alongside one I already had, but found that the hours could be long and the pay was very bad.
Pros
Discounted food
Cons
Bad pay
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
ottimo
customer service (Former Employee) –  London21 January 2018
UN buon posto di lavoro dinamico e piacevole. staff gentile, ritmi molto spediti.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
okay place to work
Customer assistant (Former Employee) –  Leeds, West Yorkshire15 January 2018
very boring job most days with a low wage. also only a 4 hour contract which meant that some weeks you would get only 4 hours which is obviously not enough to live on - most people had to have second jobs.
best part was the free tickets and 40% discount. also the managers and people I worked with were nice which made it bearable but the actual job itself was awful.
Pros
free tickets, 40% off food and drink
Cons
low wage, unreliable hours
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Dynamic and challenging
General Manager (Former Employee) –  London, Greater London8 January 2018
The one aspect of the job I enjoyed was the variety of things to do in terms of managing. Your days are prioritised where the weekends are your peak periods, where you are essentially customer focused ensuring the business runs to a high operational standard with your team.
Non-weekends involve preparation/planning for the peak periods. Film scheduling, managing risk and compliance, reviewing and finding retail opportunities, recruitment and training.
Pros
free cinema tickets
Cons
long hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Flexible and enjoyable
Customer Assistant and Training Buddy (Current Employee) –  Various8 January 2018
Each day is different. The number of customers on any particular day is all dependent on what new movie comes out, what the weather is like outside, and also depending on what day, month, or particular time of the year it is.

Some days are quiet, which requires a minimum number of staff members to run the facilities, so it will mostly be a day of prepping stock, and maintaining the hygiene standards of the facilities.

Other days will be full of customers demanding tickets, food, and drink all in one go to watch the latest big hit, and this is where training that is gathered from the moment you step through the door to start first shift is vital, as you will be thrown straight in the deep end.

All the staff members are friendly, and the management are always helpful with a great deal of knowledge to hand, as they have worked up from the ranks of customer assistant to management.

The hardest part of the job is retaining knowledge of offers and deals available to the customer, stock, food standard laws, hygiene standards, chemical storage and use, instructions to know when there is a fire and what your role will be in event in an emergency.

The most enjoyable part is the team you work with tend to catch up outside of work hours, and make the most of their spare time catching up.
Pros
Can be flexible with shifts, free movie showings, and food and drink discount
Cons
Unsociable hours
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Christmas Temporary
Customer Service Assistant (Former Employee) –  York8 January 2018
Daily tasks would involve in serving the customers with cinema tickets, food and beverages. Other tasks would involve guiding the customers to their allocated cinema screenings, keeping the premises up to the upmost standard. The day would involve work with various colleague, team leaders and managers who were their to guide you.
Pros
Free Cinema Tickets
Cons
Repetitive Job
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun sometimes
Customer Assistant (Former Employee) –  Birmingham, West Midlands7 January 2018
The pay was not good at all for the amount of work we used to do. £5.55 and they used to make us work non stop even when there was nothing to do they would make us do something, if we were working on tills they would make us clean toilets which was not our job. Management was really rubbish
Pros
Free Tickets
Cons
treat you like rubbish
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
okay to get you by
Customer Assistant (Current Employee) –  London7 December 2017
all dues are different but the one i work at has poor management, the salary is quite bad but you do get free tickets. but it is okay as a first job or to get you by till you get another job as it helps you gain skills
Pros
free cinema tickets
Cons
poor communication
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not the best place to work
Customer Assistant (Former Employee) –  Glasgow2 December 2017
Work is scheduled on a weekly rota which is often sent out at nearly midnight, which is not useful if you are working the next morning. Shifts are unreliable, one week may see you having four, nine-hour shifts, the next may have you working one, four-hour shift.

Management team asked for all team members to advise them when they are unavailable to work, for example because of university commitments, however, this was completely ignored and the management team will insist on phoning constantly, even when they are aware that you are unavailable

The last shift of the day is a closing shift, which means you won't actually have a finishing time. Which means you may end up working until very late into the morning and having to walk through an unlit car park alone.
Pros
free cinema tickets
Cons
long hours, unsocial working hours, unsafe car parking
Was this review helpful?Yes 1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
brilliant communication skills
customer assistant (Former Employee) –  Finchley22 November 2017
During this time I worked as a customer assistant at Vue Cinema in Finchley. This position has provided me with the knowledge and skills required to handle large number of customers, present to a large group and taking charge of a team.

Skills gained:
- Time management,
- Customer interaction,
- Leadership,
- Cash and card transactions
Pros
free food and regular breaks
Cons
stressful customer complaints
Was this review helpful?Yes 1NoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at Vue Cinema. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 181 reviews
537
464
350
217
113

Ratings by category

3.4Work/Life Balance
2.9Salary/Benefits
3.1Job Security/Advancement
3.2Management
3.5Culture