Vue Cinema Employee Reviews

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sales advisor
Sales Advisor (Former Employee) –  Fulham Broadway Station1 February 2018
Working at view was great. Cleaning screens and toilets all day while getting paid minimum wage was splendid. The uniform was the best, had to wear suit trousers and smart shoes.
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good place to work
Customer Sales Assistant (Former Employee) –  Birkenhead, Merseyside28 January 2018
pretty easy and everybody i worked with was sound.
main jobs are serving and cleaning and maintaining stock. the shift time are not to bad but some late nights.
Pros
free tickets
Cons
not many hours
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simple
General Assistant (Former Employee) –  Bristol27 January 2018
it can be a physically demanding job but the pay and benifits make up fir it,whike i worked there it was a good team and the management team were flexible ti hours requests ans willing to take personal situations into accoun to a degree
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its cool.
Sales assistant (Current Employee) –  Cambridge25 January 2018
easy job. cool management. really low pay. flexible hours. good if your in uni. Otherwise it doesnt really make sense.
The people that work there are really nice as well.
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Lovely people
STAFF MEMBER (Former Employee) –  Bicester22 January 2018
Lovely staff, friendly atmosphere, overall reasonable managers. found it a good extra job alongside one I already had, but found that the hours could be long and the pay was very bad.
Pros
Discounted food
Cons
Bad pay
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ottimo
customer service (Former Employee) –  London21 January 2018
UN buon posto di lavoro dinamico e piacevole. staff gentile, ritmi molto spediti.
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okay place to work
Customer assistant (Former Employee) –  Leeds, West Yorkshire15 January 2018
very boring job most days with a low wage. also only a 4 hour contract which meant that some weeks you would get only 4 hours which is obviously not enough to live on - most people had to have second jobs.
best part was the free tickets and 40% discount. also the managers and people I worked with were nice which made it bearable but the actual job itself was awful.
Pros
free tickets, 40% off food and drink
Cons
low wage, unreliable hours
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Dynamic and challenging
General Manager (Former Employee) –  London, Greater London8 January 2018
The one aspect of the job I enjoyed was the variety of things to do in terms of managing. Your days are prioritised where the weekends are your peak periods, where you are essentially customer focused ensuring the business runs to a high operational standard with your team.
Non-weekends involve preparation/planning for the peak periods. Film scheduling, managing risk and compliance, reviewing and finding retail opportunities, recruitment and training.
Pros
free cinema tickets
Cons
long hours
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Flexible and enjoyable
Customer Assistant and Training Buddy (Current Employee) –  Various8 January 2018
Each day is different. The number of customers on any particular day is all dependent on what new movie comes out, what the weather is like outside, and also depending on what day, month, or particular time of the year it is.

Some days are quiet, which requires a minimum number of staff members to run the facilities, so it will mostly be a day of prepping stock, and maintaining the hygiene standards of the facilities.

Other days will be full of customers demanding tickets, food, and drink all in one go to watch the latest big hit, and this is where training that is gathered from the moment you step through the door to start first shift is vital, as you will be thrown straight in the deep end.

All the staff members are friendly, and the management are always helpful with a great deal of knowledge to hand, as they have worked up from the ranks of customer assistant to management.

The hardest part of the job is retaining knowledge of offers and deals available to the customer, stock, food standard laws, hygiene standards, chemical storage and use, instructions to know when there is a fire and what your role will be in event in an emergency.

The most enjoyable part is the team you work with tend to catch up outside of work hours, and make the most of their spare time catching up.
Pros
Can be flexible with shifts, free movie showings, and food and drink discount
Cons
Unsociable hours
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Christmas Temporary
Customer Service Assistant (Former Employee) –  York8 January 2018
Daily tasks would involve in serving the customers with cinema tickets, food and beverages. Other tasks would involve guiding the customers to their allocated cinema screenings, keeping the premises up to the upmost standard. The day would involve work with various colleague, team leaders and managers who were their to guide you.
Pros
Free Cinema Tickets
Cons
Repetitive Job
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Fun sometimes
Customer Assistant (Former Employee) –  Birmingham, West Midlands7 January 2018
The pay was not good at all for the amount of work we used to do. £5.55 and they used to make us work non stop even when there was nothing to do they would make us do something, if we were working on tills they would make us clean toilets which was not our job. Management was really rubbish
Pros
Free Tickets
Cons
treat you like rubbish
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okay to get you by
Customer Assistant (Current Employee) –  London7 December 2017
all dues are different but the one i work at has poor management, the salary is quite bad but you do get free tickets. but it is okay as a first job or to get you by till you get another job as it helps you gain skills
Pros
free cinema tickets
Cons
poor communication
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Not the best place to work
Customer Assistant (Former Employee) –  Glasgow2 December 2017
Work is scheduled on a weekly rota which is often sent out at nearly midnight, which is not useful if you are working the next morning. Shifts are unreliable, one week may see you having four, nine-hour shifts, the next may have you working one, four-hour shift.

Management team asked for all team members to advise them when they are unavailable to work, for example because of university commitments, however, this was completely ignored and the management team will insist on phoning constantly, even when they are aware that you are unavailable

The last shift of the day is a closing shift, which means you won't actually have a finishing time. Which means you may end up working until very late into the morning and having to walk through an unlit car park alone.
Pros
free cinema tickets
Cons
long hours, unsocial working hours, unsafe car parking
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brilliant communication skills
customer assistant (Former Employee) –  Finchley22 November 2017
During this time I worked as a customer assistant at Vue Cinema in Finchley. This position has provided me with the knowledge and skills required to handle large number of customers, present to a large group and taking charge of a team.

Skills gained:
- Time management,
- Customer interaction,
- Leadership,
- Cash and card transactions
Pros
free food and regular breaks
Cons
stressful customer complaints
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Its awaful place ..there is too much favouritism. .rubbish management ...poor pay
Customer Service (Former Employee) –  Vue bicester uk8 November 2017
TERRIBLE place to work .Too much favouritism. ..Rubbish awaful management. .poor pay..too less hours to work ..no one helps at the busiest hours..even for cleaning they use same brooms in toilets and same to clean chairs where people come sit and watch movies ...I think food and Hygiene officers must one day unannounced rate there and see everything. ..
Pros
Free movies
Cons
Only 4 hours ...
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ok place
Customer Service Assistant - Training Buddy (Former Employee) –  Reading6 November 2017
was a good place to work while i was at university studying performing arts, but the hours are very unsociable as had to work till 4am at times, life outside work was never taken into account.
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Amazing people :)
Sales Assistant (Former Employee) –  Leeds, West Yorkshire1 November 2017
i loved working here as all the people were friendly and helpful as well as flexible and happy. They catered to my timetable and we had a lot of fun together.
It is also really nice to see families come into our store and having a nice day out
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Not the best place to work but is good for a quick an easy job
Customer Assistant (Former Employee) –  Oxford28 October 2017
The work hours change weekly and they're not the best at allocating shifts and sometimes would give only 8 hours a week which at minimum wage isn't enough to be sustainable. The management wasn't great, especially the new head manager, who would get you to do tasks that weren't part of the job description. The workplace culture is good and friendly!
Pros
40% discount and free tickets every week
Cons
Management isn't great and the hours are either too short or too long
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Great.
Customer Service Assistant (Former Employee) –  Doncaster27 October 2017
As far as short term shifts go, this was a great opportunity to get into the workforce and explore the world of customer service. Working in a cinema is a great fun little experience.
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Pay
Level 2 retail course, training for duty manager (Former Employee) –  Fulham Broadway Station23 October 2017
Very bad hourly pay, sometimes shifts will finish as late as 3am. Ruins your body clock.
Great team members around you, and a friendly environment to work in.
Pros
Free cinema tickets
Cons
Late finishes
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Overall rating

3.5
Based on 175 reviews
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3.4Work/Life Balance
2.9Salary/Benefits
3.0Job Security/Advancement
3.2Management
3.5Culture