Training will make it or break it
As a whole, the company is decent to work for; decent values and goals. I suppose sales are always the department that get all the fun and action of trying new cars and take them home.
However, training is the biggest problem. Service management was, quite frankly, decent for the first two weeks, however, the job entails so much to learn and do and the training deadline is just not realistic enough. i would most certainly be careful of other staff members that will make it hard for you on purpose. That’s the biggest contributor to people leaving.
Long hours, not a lot of breaks, favouritism