Vodafone Employee Reviews

Found 660 reviews matching the search See all 3,426 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
lots of expiriance
CEO Assistant (Current Employee) –  Hammersmith, Greater London11 October 2018
Possessing excellent interpersonal and liaison skills with the ability to communicate professionally with customers and encourage colleagues, building and maintaining productive working relationships. Excellent management skills and able to work effectively without supervision; either individually or as part of a team.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
collections adviser for webhelp
Outbound sales adviser and collections adviser (Former Employee) –  Cardiff, Cardiff11 October 2018
.collections inbound adviser in Cardiff for Vodafone. didn't really enjoy this job. you don't get paid enough to speak to the angry customers .
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
review
Change Management Role (Former Employee) –  London, Greater London3 October 2018
Great team and efforts. Good place if you want to progress and advance your career. You can learn a lot and be exposed to lots of things. I would recommend.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Rewarding but stressful
Assistant Store Manager (Current Employee) –  Dereham, Norfolk3 October 2018
This is a very rewarding role with great benefits and plenty of opportunities to progress in a career. There is lots of stress involved with this job and leadership decisions that are made can cause more issues than they resolve
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good enjoyable temporary job
Call Handler (Former Employee) –  Basingstoke13 September 2018
I was only based at Vodafone in Basingstoke for approx 9 months but it was always enjoyable. Taking calls from the individual branches, picking out and assigning new numbers, setting up accounts etc.
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good work life balance
Customer service advisor (Current Employee) –  Glasgow, Glasgow13 September 2018
Good work/ life balance.
Great social event for family and work.
always great support from management and lead advisors.
Environment is great and always positive.
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Lovely people but targets
Sales Advisor (Former Employee) –  Swansea10 September 2018
lovely people to work with, all the staff are willing to help out and are extremely friendly. however the targets can be quite hard to reach especially in a large store with many advisers on shift all competing for their own targets.
Pros
good pay
Cons
hard targets sometimes
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and Balanced work life
Project Admin/Co-ordinator - Vodafone UK (Former Employee) –  Newbury21 August 2018
A transparent and open form of communication
Work-Life Balance
Training & Development-Focused
Recognition for Hard Work
Strong Team Spirit
Sociable colleagues
Constructive feedback
Great mentor
Great indoor design
Nice software tools to work with
Flexible schedule/ hours
Pros
Work-Life Balance
Cons
No Parking
Was this review helpful?Yes 3NoReport
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work with the customer at it's heart
Team Manager (Current Employee) –  Stoke-on-Trent, Staffordshire21 August 2018
I've spent nearly 12 years at Vodafone and although there's definitely been some challenges, it's been a great place to work overall.

It's a company that gets active in everything from LGBT Pride to Corporate games and charity work.

I've picked up a huge amount of skills during my time there and taken every opportunity given.
Pros
Staff benefits
Cons
Shift patterns
Was this review helpful?Yes 1No 1Report
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Great place
Business Improvement Consultant (Former Employee) –  Newbury, Berkshire, UK20 August 2018
great people, lots to learn, good environment with flexible working hours and locations. Easy to find someone to help when having difficulties. Everyone on the same side
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fun Workplace
Business Sales Consultant (Former Employee) –  London16 August 2018
Vodafone is a wonderful place to work, and i absolutely love working here, i can not fault it to be honest, wonderful place to work. Salary is good and there are bonus incentives to work towards. Job can be busy but fun. Also, the management I had experience with were kind and inspiring to work along side.
Pros
Incentives and discount on contracts
Cons
No Cons
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Amazing benefits and colleagues
Client Sales Specialist (Former Employee) –  Home Based31 July 2018
Great atmosphere and people to work with, amazing benefits such as gym, cafeteria, reduced memberships and discounts. Difficult to navigate in the company and some management are more political than helpful but overall amazing place to work
Pros
benefits and wage
Cons
polotics
Was this review helpful?YesNo 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
comfortable working environment
Sales Advisor - Full Time (Former Employee) –  Woking, Surrey30 July 2018
working hours was sometimes long.
the working environment could at times be stressful as items targets was very unrealistic for the size of the store.

overall i was happy but could not commit to the lengthy travel commitment of 25 miles daily
Pros
no free lunch
Cons
long hours
Was this review helpful?YesNo 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
decent wage and benefits with many headaches
Sales Advisor (Current Employee) –  United Kingdom29 July 2018
been with the company for a few years, worked hard in different stores with a performance always above average, years later i'm still stuck at the bottom of the chain as a sales adviser. progress is way much more about politics and how you project yourself to others than based on actual personal achievements. this company prefers to reward unproven people and unlawful cowboys, instead of people who do the right things the right way that won't put themselves in front of others.

it's a sales job so there is quite a lot of pressure to sell and at the same time keeping the customers satisfied, which is incredibly hard as there are many different variables why customers won't be happy and the liability is on the adviser that gets to serve them. at the end of that you will be personally blamed, named and shamed as it impacts on store performance, even if you haven't done something wrong, doesn't matter.

considering that bonus is won and lost not only through sales but with customer satisfaction scores it makes the reward very random as you deal with 100s of customers a month and each unhappy one has a massive impact over your bonus pay. this often leads to deflation as you have to work on the edge most of the time to only seldomly get something in return.

the culture (depending upon managers and regional managers) is often not the healthiest as it hard sales more than ever, putting the advisers under high pressure to sell additional products every time someone comes to a store with a sales query or something else. this also means that depending on the morals of the manager
  more... you'll be forced into doing more or less dodgy stuff, and you will often be blamed for not doing "your job" if you don't deliver the consistency they expect you to, no matter how hard you are working.

one of the biggest issues at the present time is the fact that everything takes a back seat vs sales, including things like lunches, mindful, effort-managing rotas, you'll find yourself often working 5, 6 days in a row for no good reason, which is an absolute killer in a job like this where you need to be fresh like sparkling water. and forget about weekends off. if you get a manager who is only focused on kpis, rotas and breaks and overall satisfaction goes out the window, it will be all about the numbers, and you are one.

on the bright side the company still has a few decent benefits (not as many as when i joined) and the wage isn't bad, despite being low for the amount of skills needed and generated revenue.
  less
Pros
wage and benefits
Cons
politics, management, greed
Was this review helpful?Yes 3NoReport
5.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
beautiful colleagues
Network Engineer (Current Employee) –  LONDON26 July 2018
Vodafone is a wonderful place to work, and i absolutely love working here, i can not fault it to be honest, wonderful place to work also gives alot of freedom to be working from home.
Was this review helpful?YesNo 3Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
longevity is key to succses
Enterprise Account Manager (Former Employee) –  WFH24 July 2018
Vodafone keep changing their focus on what they want to achieve and this cause confusion within teams. if you are long standing member of the company your are part of a very different culture
Pros
flexibility
Cons
no support
Was this review helpful?YesNo 1Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast past ever evolving place
Major Incident Manager (Former Employee) –  Manchester, Greater Manchester23 July 2018
overall its a good place to work. As the company is always changing, you should be expected to adapt accordingly. Management and the environment is very good.
Was this review helpful?Yes 1No 1Report
3.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Nice role
National Account Manager (Former Employee) –  Newark-on-Trent, Nottinghamshire19 July 2018
Support and training provided.

Small team and no room for progression

Dealing with Vodafone landlines and installations into commercial businesses.

Nice to be able to account manage.
Pros
Low paid
Cons
Dealing with National Accounts
Was this review helpful?YesNo 3Report
2.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very cutthroat
Customer Service Sales Assistant (Former Employee) –  Bishop Auckland19 July 2018
Lots of great conversations with customers however the management style is do more or get out of the way. Constantly adding more and more to targets despite having less and less customers coming through the doors.
Pros
Great people
Cons
Constant threat of being fired
Was this review helpful?Yes 2No 2Report
4.0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Installation and implementation
Technical Engineer (Former Employee) –  Bracknell, Berkshire19 July 2018
In this role
i was able to work with very good team of implementation engineers working on cisco and alcatel routers and switches.

also in this role we assist field engineers to install and test customer connections and bring under management
Pros
used my skills and experiences
Was this review helpful?YesNo 1Report
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Vodafone. Our community is ready to answer.

Ask a Question

Overall rating

4.0
Based on 3,426 reviews
51.3K
41.2K
3633
2179
1113

Ratings by category

3.7Work/Life Balance
3.6Salary/Benefits
3.5Job Security/Advancement
3.6Management
3.8Culture