(Aston Marketing) Area Supervisor (Former Employee) – Birmingham, West Midlands – 23 May 2018
working with Aston marketing was challenging and fun at the same time. as my job was to look after the sales reps. at different venues so there was a lot of travel and to make sure standards were met properly.
I currently work as a customer service agent (Current Employee) – Airdrie, North Lanarkshire – 17 May 2018
Arrive at work, log into your PC. Launch the needed applications and you are good to go. Could be better with organising shifts. Most enjoyable part of the job is being able to help and train staff and new recruits.
Access Field Technician (Former Employee) – Brentford – 7 May 2018
Arrive At properties and diagnose the issue, head to the loal cabinet and/or Multplexer if necessary, Splice and repair Telco or COAX cabling to restore services and check signal levels to ensure they are within specification for the good of the wider network
Assistant Store Manager/Sales Assistant (Former Employee) – Exeter, Devon – 7 May 2018
Daily tasks.......... open and closing the store, opening/closing tills, banking, working out individual monthly targets, weekly sales meetings, sales training sessions and any other daily tasks involved in running a shop. Virgin Media have a very fun and happy working environment which i haven't found anywhere else, they very much focus on looking after their staff and the rest will take care of its self and to an extent i absolutely agree.The most enjoyable part of the job was the managers meetings, they focus a lot on everyone getting to know the other managers across the company which was always very fun and also gave me a chance to learn skills from more experienced management. i feel this really helped me grow as a manager. The Exeter store unfortunately had quite a high staff turn over which i struggled slightly with as i was responsible for some of the training so i found myself starting all over again, numerous times.
Great commission structure and a really fun environment to work in
Poor communication between branches and area management
it was just a waste of my time and effort, the love for the job just had a steady fall, it seems as they had plans for offshore call centres the home centre were doomed. Nothing was ever done to correct flaws or to follow up on improvemnts needed.
Interesting roles, lots of opportunities, but sometimes lacked direction in key areas which caused unnecessary pressure. The business does work hard to recognise this though and put new approaches in place.
Network/Business Engineer (Former Employee) – Portsmouth – 27 April 2018
From Apprentice to R and D engineer set me up for a good working career. Varied positions held in my 17yr span, working at different site locations, nationwide and eventually European wide. This broaden my horizons and improved my self confidence to meet and deal with many different situations.
retail sales advisor (Current Employee) – Brighton, East Sussex – 22 April 2018
I don't want to write this review, but the website won't let me get past it without doing so. A normal day at work is fine, challenges only really extend to upselling products and helping customers with broken phones.
Service Technician (Former Employee) – Birmingham – 18 April 2018
There are more negatives then positives at Virgin! One rule for a manager and a different rule for a technician! There’s no work life balance at all! Never guaranteed to finish on time! Long working hours! Overtime is forced and isn’t optional! Don’t have time for a lunch break because they pile you with too much work! Pay isn’t good enough for what they expect you to do in such a small time limit! Fixer, installer, gardner, salesman... the list continues! I could keep moaning about the company but I think you get the idea. Wouldn’t recommend Virgin services to anyone or jobs! (Keep up with sky-Q!!)
Comany van, company phone, tools, uniform, colleagues
Long overs, forced overtime, no work life balance, managers are snakes
Previouse store manager now stand senior (Current Employee) – Hemel Hempstead, Hertfordshire – 17 April 2018
I have worked for various sales channels for virgin media, My most recent role has been in the retail side of virgin media. There are some fantastic people that work for this company and you can and will learn about selling, customer experience, mobiles, technology and much more. I have travelled the country for the company gone to some wonderful events and again met some great people. Virgin have an excellent support and benefits package which has helped me over the years. But it is time to move on, I want to further what I have learnt and have taken everything I can for now from virgin.
Sales Executive (Former Employee) – Southampton – 13 March 2018
A good bunch of people who really want the best and always strive for better and learning. You can build a genuine interaction with customers without the need for overselling. The people are what makes this company special. Management feedback is regular and put forward in a constructive and helpful manner. The environment is upbeat and interactive with the rest of the team.
Regular incentives of free lunch and shopping vouchers
Outbound cold caller (Current Employee) – Manchester, Greater Manchester – 7 March 2018
Fantastic people, great culture in a team environment which is friendly and shares success. An extremely successful department with fantastic managers, and lots of career progression for those who want to go further. Great rewards and excellent benefits. The support and investment is incredible.
Rewards, incentives, working hours early finish Friday, Great people, training and support