Victoriaplum.com Employee Reviews

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1.0
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Poor management poor job in its overall self
Customer Service Advisor (Former Employee) –  Hessle26 March 2019
I worked here for over a year and had probably the toughest time here! Was great when I started the hours were fine the pay was good but if you are being bullied they make you move departments then take a pay cut in which they proved by dismissing a manager. Then you get a pay cut a new contract to do the same job? Also when you leave and because you are entitled to the new holidays that have accumulated with the NEW contract they don’t pay you them as apparently you have had already had them. In all some of the people were nice but it was a school. Broke a lot of there contracts in which they run things
Pros
Some weekends off and overtime
Cons
The job the management and the lies
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1.0
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Very Disappointing Company
Various (Former Employee) –  Hessle, East Riding of Yorkshire4 March 2019
Working for a company that do not care about their staff. Massive turn over of staff. They treat their employees like mushrooms - keep them in the dark and feed them on rubbish. No training given on the products that they sell. They sell substandard products and they throw good money after bad replacing these products with products that are not fit for purpose. They oversell on lots of offers which means they continually let customers down by being unable to deliver their orders. There is no follow up on customer complaints, refunds or delivery. Management have meetings about having meetings about having meetings. Management are only interested in ticking boxes. Not somewhere I would recommend for working long term.
Pros
Working with lovely fun people.
Cons
Being made to feel invisible
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4.0
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new management team are fantastic
Depot Manager (Former Employee) –  Peterborough, Cambridgeshire21 January 2019
Learning from senior management
Employees made a great team
Encouraged to develop and supported when required
Changes were timely and effective
Good working hours
Pros
other employees friendly
Cons
standard pension
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1.0
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Avoid
Assistant (Former Employee) –  Hessle, East Riding of Yorkshire23 October 2018
Absolutely rubbish place to work, it's got too many chiefs sucking the life out of the staff. No development at all just false promises and over work their staff.
They claim to be all about the people but they are not, they brush under the rug any issues that relate to the hierachy.
Really high turnover of staff in departments that shouldn't.
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5.0
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Great Company, really good management
Night shift Forklift Driver (Former Employee) –  Hemel Hempstead23 October 2018
Friendly people , professional team, good managers
I was working here for about 8moths, I have learn a lot.
people are very nice and polite.
manager open to help.
Pros
Brief every Friday
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1.0
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Just a number! No support from anyone and management have no idea
Trade department (Former Employee) –  Hessle, East Riding of Yorkshire17 October 2018
Massive turn over of staff. Glorified call centre! Just a number! No support from anyone and management have no idea. Dont get any training either just expected to know what your doing
Pros
No weekend work
Cons
No support from anyone, management have no idea
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4.0
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Productive and developing
Team Leader (Former Employee) –  Hessle, East Riding of Yorkshire31 August 2018
An ever productive and developing environment which strives to bring the best out of individuals to create and achieve a culture of individual and team success
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Just a bum on a seat, don’t value staff!
Trade Sales coordinator (Former Employee) –  Hessle, East Riding of Yorkshire27 June 2018
Poor pay, moral, management
They don’t value the staff in the trade department, just a bum on a seat to them!

Management don’t have a clue, just bothered about numbers! Full of promises they don’t deliver.

Very high staff turn over.
Cons
Poor management, pay, moral etc
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1.0
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Horrible
Returns administrator (Former Employee) –  Doncaster, South Yorkshire28 March 2018
Vile management surrounded by a bunch of spineless wannabes make the place a cesspit. Firing people for no reason, or for simply disliking them is a commonplace.
Pros
Hardly any
Cons
Being exposed to utterly stupid management.
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4.0
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A very supportive place to work
Customer Service Advisor (Current Employee) –  Kingston upon Hull, East Riding of Yorkshire25 January 2018
I had 2 and a half weeks training for this job, which at the time seemed quite excessive for what i believed the job to be. However there is so much involved in this job that you can't be trained for and i know understand the training was just to learn how to use the computer systems and procedures involved. Because there are so many aspects to this job you sometimes feel completely out of your depth but the support of colleagues and management is above and beyond anything i've ever experience in any other job.
Pros
Being part of a brilliant team.
Cons
The shift patterns are awful.
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5.0
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fun and challenging
van/7.5t delivery driver (Former Employee) –  Peterborough24 July 2016
great company going in the right direction. i was a van/truck driver working with a drivers mate. great products. get to travel about. no day is the same as the other. great pay. so so hours 6.30am start to a finish which could be 1pm to 7pm. so couldn't tell when you would get home, Tuesday to Saturday week when I was there. mixture of short days and long. learned a lot. management do listen to your opinion etc and help you. fantastic staff. useless packaging on products so damage was a daily occurance. always new trucks and vans to use. good uniform. no penalisation for finishing early. great company overall. did have problems but not that bad. would work there again
Pros
easy work, finish early go home early
Cons
unpredictable length of work day
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5.0
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Great company to work for
7.5 tonne delivery driver (Former Employee) –  Doncaster20 April 2016
VictoriaPlum.com is a very good company to work for. They demand high standards of customer skills along with good driving skill. If you can provide these, it is one of the best companies I have worked for. The salaries are very good for this type of job. The management is demanding but very fair, having very good knowledge and experience. If you carry out your work as expected you are pretty much left alone to get on with it.
Pros
Company 20% discount
Cons
Saturday working.
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Overall rating

2.7
Based on 13 reviews
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2.8Work/Life Balance
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