Victoria's Secret Employee Reviews

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5.0
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Fun working place
Brand Ambassador (Former Employee) –  London14 January 2019
Working in VS is every girls dream come true. Enjoying the beauty of the store and the products its great. The stores are pretty busy at all the times and trying to reach out to every customer is a bit hard, especially when you are chasing your daily targets. However, in general it is very fun to work at VS.
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2.0
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not great
SEASONAL ASSOCIATE (Former Employee) –  Manchester, Greater Manchester11 January 2019
I was working 40 hours a week on a 4 hour contract. It was very solitary - in the back of the shop unboxing merchandise and tagging them for hours and hours. It would be much less stressful if the other people working there spoke to you, but it was very cliquey.

Multiple 14 hour night shifts which involved incredibly strenuous activities (moving entire fixtures around, shifting crates.) Then the day after you'd be expected to come in at 5am. I once had a week that had 2x 5am starts, then 2x 6am starts, one after the other, then two night shifts. It takes me 1hr 30mins to get there, too. One week it got to the point where I was crying with tiredness.

Water was not allowed on the shop floor or in the back room, which was very bad, as you would become dehydrated very quickly. Especially when you're on the till, when you don't have the chance to go to the break room for hours.

Management was incredibly stressed out and unapproachable, would literally be barking orders at you to go faster. The worst part about it was that everyone that worked there seemed to be under some sort of spell - they acted like their life depended on whether or not this bra hung on the hanger right.

Really unenjoyable, the pay was not worth it.

My advice to anyone who works here is to be more assertive, and to demand you need a drink when you become dehydrated, or if you are so tired your legs are shaking - that you need to sit down.
Pros
the products themselves were really nice
Cons
very long hours, horrible management, cliquey subculture
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5.0
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Productive Workplace
Seasonal Associate (Former Employee) –  Sheffield31 December 2018
My experience working at Victoria's secret was overall very beneficial and eye opening to the world of retail. The staff are all extremely friendly and work hard to make sure everybody feels comfortable and safe.
Pros
Friendly environment
Cons
Long hours
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1.0
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Draining, Robotic, Stressful.
Sales Assistant (Former Employee) –  London New Bond Street30 December 2018
A typical day here involved 'briefs' before each and every shift filled with fake enthusiasm from each and every member of the management team - you have to force yourself to fake smile the entire time. These briefs are to do nothing but force each individual to drive up sales as well as discuss money hungry tactics to beat these targets.
Followed by trips down to the sales floor to begin another day of pestering customers to remember what your name is.
Management do not care about you as an individual however just see you as a money making machine.
At times it also feels like you're back at school. Each person has a file - and they take lateness very seriously - you will receive a file note for even being 1 minute late past your shift. However depending on how much you're liked, these notes will be excused. 3 or more will result in you being dismissed from your job - which you will only know of right before you begin a shift. Doesn't matter if you travel an entire hour to get to work, these people do not care and will tell you before you being your shift that you are fired.
Work place culture is very money orientated and those that are celebrated and mentioned are those who have made the most money for the company.
The only enjoyable aspect was the generous staff discount of 30% and monthly gratis -
The people in general are all miserable and management are the absolute worst. A few think they have authority and love coaching sellers to feel better about themselves - when in reality they have no idea how intense it is to be a seller, hit targets and ensure customers
  more... remember your name so you receive your commission.
Senior sellers will also steal your customers as they are able to travel onto different floors whereas standard sellers remain in the same place. Senior sellers are also able to activate on tills and many ring all the sales in their own names even if other people have helped these customers. Which is wrong. Management are fully aware of all this however disregard these little things as they see senior sellers as those who make most of the profit for the company. AGAIN - all that is considered here is money money money.
Do not make the mistake of trusting anyone in management, they are all fake and snakey and most do not like each other anyways.
Do not apply here if you do not have thick skin because this place will honestly give you mental health problems.
You will end up staying for the money, and that only. In the process you will 100% lose yourself and your mental stability.
Minimum you can also work here is 32 hours- they have no care whether you're a student or not. You will be worked like a dog and spoken to like a money making object.
Working here caused me to lose weight, my hair to fall out and i became depressed too.
Worst place I have come across in my life - management here have a massive part to play in this.
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Pros
Discount
Cons
Long hours, Management
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4.0
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Great Brand, with a true and honest culture
Assistant Store Manager (Current Employee) –  London, Greater London7 December 2018
Fantastic company values in which all levels of employees are held accountable to.
Great senior leaders and a meaningful place to work, being able to give both customers and employees a positive experience is great for any leader.
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2.0
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Stressful
Associate of Sales and Support Generalist (Current Employee) –  Birmingham6 November 2018
Too much stress really bad management not fair play really competitive. Not a nice place to work And build your career there if you want to grow up in that company !
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4.0
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Positiva
Sales Associate (Former Employee) –  Bond Street, London16 October 2018
Fue una experiencia muy positiva, aprendí mucho sobre el trato con el cliente, mejoré mis idiomas, había un buen ambiente de trabajo en equipo.
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2.0
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Nightmare company!
Customer Service Assistant (Former Employee) –  Southampton9 October 2018
work was always stressful, with orders being barked down the end of the radios and long shifts causing great tiredness without any praise or congratulations, not a company i would recommend.

Rude management who do not care for the welfare of their staff, only that they're making as much money as they possibly can. No gratitude or thanks when you have to sacrifice something for work and no care if perhaps you've been put in on the rota by accident, you have to go regardless.

the only pro was the occasional free pair of pants but even then you'd have to fill out pages of training to even earn it.
Pros
free pants
Cons
exhaustion
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4.0
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Productive, fast pace environment
Bra Fitting Associate (Former Employee) –  New Bond Street21 September 2018
Things change day-to-day as it’s a fast paced envorment. Commission based job when on the sales floor with individual targets as well as the stores targets.
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5.0
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Run Work Place
University Campus Representative (Former Employee) –  Manchester, Greater Manchester4 September 2018
I was able to work with the brand to plan exciting events and activities around my university campus to promote the brand while learning more about the brand itself.
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4.0
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It’s fun and you can gain a lot of knowledge
Visual Merchandiser (Current Employee) –  Kuwait29 August 2018
I don’t want to be in kuwait but still I want to work with Victoria’s Secret. For this reason,I would like to be relocated for another place probably not in Middle East.
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1.0
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Fun place to work with other associates
Selling Assistant (Former Employee) –  New Bond Street28 August 2018
Victoria secret is a fast pace and intense place to work in,you do not any support from SLT and you hardly get support from your line manager unless you have been there for a long time. Working for Victoria secret is emotionally draining you have rota that might make you work 6 days straight,they have black out period which you cannot take holiday from October,Nov,Dec so you cant spend Christmas with your family.

Every company is money hungry but Victoria secret is the worst every hour they are pushing you to harass customers, and making sure every customer spends money.
everyone is out for themselves especially managers,they will lie if it makes them look good.
racial remarks and complaints are also swept under the rug and will not be handled.
My advice if you work for this company do not trust management.
mangers look at you as number so if you make money or do not that is how they will look at you. You are not valued your opinion dose not matter is all all about all in we win attitude which is BS.
Pros
salary, commission, free items
Cons
Management from the top to bottom
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2.0
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Extremely demanding
Sales Advisor (Former Employee) –  Birmingham, West Midlands24 August 2018
Extremely demanding, biased to who they praise.
Jobs complete which were not in my job role but pay and benefits are great.

Management are not understanding of any personal issues
Cons
LONG hours, petty management
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1.0
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Nightmare
Sales Assistant (Former Employee) –  Trafford, Greater Manchester30 July 2018
Store Manager is a bullie nothing but negativity always someone getting bullied on a daily staff members always quiting worst job ever the only thing that was great was the pay!!!
Pros
Pay
Cons
Everything
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3.0
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Fun, friendly but unreliable
Sales and Support Generalist (Current Employee) –  Bristol29 July 2018
A typical day could consist of manning the tills, processing delivery, selling to customers or working in the fitting rooms giving bra fittings. At times a very fast-paced fun environment, however the working hours are often unreliable, and can be incredibly varied in working times. Management can often be contradictory of one another and selling is very competitive meaning that the working environment can sometimes get a bit catty. The best part of the job is the free, and greatly discounted products that colleagues are entitled to each month.
Pros
Free products and high rate of pay
Cons
Unreliable hours, changeable shifts and confusing management
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4.0
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busy fast paced
Associate (Current Employee) –  Bond Street Station19 July 2018
The stores and the product are beautiful. get to work with a diverse set of people. meet new types of customers every day. the hardest part of the job is the long hours. the most enjoyable part of work is the new launch products. workplace culture is fast paced and busy.
Pros
discount
Cons
long hours
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5.0
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Not ideal for first job
Sales Associate (Current Employee) –  London, Greater London18 July 2018
Although management are generally understanding of circumstances, some members of SLT are involved in continuous gossiping with other team members which causes group division and conflicts, however the company overall is amazing! it has been a great experience. I would not recommend it as a first job for anyone, i started when i was young and it was my first job and it has affected my work/life balance and my social life.
Pros
Good opportunities
Cons
Long hours
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2.0
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Horrible
Sales Associate (Former Employee) –  Bond Street Station17 July 2018
They're strict
Manipulating
Discriminating
They tend to blame you no matter what the situation is
They don't care about your health or well being
Very much 2 face and there's a lot of pressure
Pros
discount
Cons
long hours, half an hour lunch on sundays
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4.0
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Sales associate
Sales Assistant (Former Employee) –  London3 July 2018
Overall I enjoyed working at VS - perks were good and so was pay (for a student at least) however management were difficult at times and not always accommodating to my needs (however they tried to be as much as possible)
Pros
Breaks and Pay
Cons
Long hours (sometimes) and managers weren't always nice
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4.0
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Productive and fun workplace, best to work when you have finished studying for progression
Christmas Sales Associate (Former Employee) –  Stratford, Greater London20 June 2018
Could not believe the amazing opportunities given at Victoria's Secret, I wish I had started there after I finished university for an opportunity to put all of myself into the role and progress fully.
Pros
Many opportunities to move on in the company, trips away to help other teams, goals and prizes, christmas presents etc
Cons
Inflexible hours
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Overall rating

3.8
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3.5Work/Life Balance
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