Sales and Support Generalist (Current Employee) – Bristol – 29 July 2018
A typical day could consist of manning the tills, processing delivery, selling to customers or working in the fitting rooms giving bra fittings. At times a very fast-paced fun environment, however the working hours are often unreliable, and can be incredibly varied in working times. Management can often be contradictory of one another and selling is very competitive meaning that the working environment can sometimes get a bit catty. The best part of the job is the free, and greatly discounted products that colleagues are entitled to each month.
Free products and high rate of pay
Unreliable hours, changeable shifts and confusing management
Associate (Current Employee) – Bond Street Station – 19 July 2018
The stores and the product are beautiful. get to work with a diverse set of people. meet new types of customers every day. the hardest part of the job is the long hours. the most enjoyable part of work is the new launch products. workplace culture is fast paced and busy.
Sales Associate (Current Employee) – London, Greater London – 18 July 2018
Although management are generally understanding of circumstances, some members of SLT are involved in continuous gossiping with other team members which causes group division and conflicts, however the company overall is amazing! it has been a great experience. I would not recommend it as a first job for anyone, i started when i was young and it was my first job and it has affected my work/life balance and my social life.
Sales Assistant (Former Employee) – London – 3 July 2018
Overall I enjoyed working at VS - perks were good and so was pay (for a student at least) however management were difficult at times and not always accommodating to my needs (however they tried to be as much as possible)
Breaks and Pay
Long hours (sometimes) and managers weren't always nice
It was a really nice place to work at the start everyone was really friendly but management won’t come and help if they think your not doing so great, not enough training is given but soon moan if your doing it wrong. If there is an issue with someone instead of trying to resolve it the person who didn’t raise the issue gets the boot they will make up excuses to why they are getting rid of you. They favour people over others.
Sale Assistant (Former Employee) – Leeds, West Yorkshire – 8 June 2018
VS is both a very rewarding job as well as demanding, each day you have targets to reach which is expected of everyone even if the store is quiet, if you are a very shy person this job is not for you, you are expected to approach customers and sell sell sell anything from bras to perfume. The store expects a very high standard which you have to constantly tidy as well as serving customers. You also have to stay behind 1 hour each day if you are on the late shift to ensure the store is tidy and clean for the next day. Expect long hours, night shifts, 6am starts. VS does provide staff with discounts and something called gratis which you can get items for even cheaper and even free which is always a bonus. I loved working here for the staff and the pros to the long but you have to expect no social life as you are expected to work weekends and late. The most enjoyable part of the job is 'most' customers you actually connect with them especially in the fitting rooms and it is very rewarding to see that you have made someone comfortable and happy. The hardest part of the job is any time around Christmas, the targets are higher the shop is busier, you have to be on top of everything as the store can get really messy (boxing day) Sale takes a lot of upkeep and you can find yourself just going round in circles which can be very frustrating. VS also only offer 4 hour contracts so one week you could be working 40 and the next 4, i was always awkward hours such as 6-10pm which meant you are waiting around all day.
Sales Associate (Former Employee) – Trafford, Greater Manchester – 3 May 2018
Never bored and you will always find something to do, either to help the customers or the general running of the store. I learned new ways of organisation and new skills to help gain the customers interest in the stock such as introducing them to the new offers and making a personal relationship with each customer.
Seasonal Sales Associate (Former Employee) – Trafford Centre, Greater Manchester – 3 May 2018
I worked a seasonal contract so there were a lot of girls that I got to meet and work with who was in the same boat as me. I learned colour organising which I still stick to at home in my wardrobe. The management team were so lovely and helped so much and overall the workplace was such a fun place to be in especially the other staff who had already previously worked there. The hardest part of the job was the long and high demanding shifts, though it's Victoria's Secret working there is not as glamorous as it seems. It is definitely a high-demanding job and you must be good at selling products in order to be noticed by managers. The most enjoyable part was the people I got to work with, it made shifts easier.
Merchandising Supervisor (Current Employee) – Greenhithe – 24 April 2018
I started in 2016 as a part time generalist knowing that I wanted to progress on the Merchandising side of retail. Within the year I received a temporary promoted role and after the 3 months that it lasted I then got permanently promoted to Visual Merchandising supervisor. You have to be passionate about the brand and able to cope with a lot of stress and balancing tasks. Understand that even if you are on the Visual/Merch side of things you will be expected to sell and be 100% customer focused. Retail is about making money not just making the store look pretty. I have no cons for the actual company but if you are just there to earn a wage and expect a good work/life balance you will not be happy. In any retail job it has to be your life, you will be there day and night, week-days and week-ends and limited to when you can take holiday.
SALES AND SUPPORT GENERALIST (Former Employee) – London, Greater London – 6 March 2018
i really enjoyed my time there but it really depandns on your role if you are going to have an easy going time or not. can be very stressful when busy only BIG problem in that company is that if your manager doesn't like you...be patient and you find a chance change departments, coz you can't do anything or take anything, like annual or unpaid leave when you need.
also every month you have 'gratis' some free or buy-ins items.
bad managing stracture - immature managers in some departments
Christmas Temp Sales Assistant (Former Employee) – Shepherds Bush, Greater London – 3 March 2018
A typical day at work is okay. Some days are slow but most are fast paced and busy. I learnt that you have to constantly be on your toes and never miss interacting with a customer when they walk through the door. The management was alright but the other employees were very kind and friendly during and after work hours. The hardest part of the job was getting customers to remember your name when you get to the till and being stuck on panty bar all day, but the most enjoyable part was pay day.
Merchandising (Former Employee) – New Bond Street, London – 27 February 2018
I was working in a seasonal position at Victoria's Secret. Seasonals aren't treated as well as the permanent staff - they are paid less and talked down upon amongst other staff members. The managers within my department (merchandise) were unimpressive - they would give a constant stream of criticism and rarely any compliments which left staff members feeling useless and frustrated. Most of the store managers were friendly, remembered everyone's names despite the size of the store and hosted morning and evening rallies to boost motivation. (Other store managers were rude). I enjoyed working there most days, but they could improve by caring about their staff more and not constantly giving out criticism. The store also felt very "hierarchical" in a negative way.