Typical day at work included checking & responding to emails. dealing with issues raised by staff. Supervision meetings with staff at their satellite offices. Partnership meetings with various criminal justice agencies. Assisting colleagues where required. Analysing work and comparing results against targets, where a shortfall, setting up actions to adjust work and meet targets. Bidding for funds to continue charitable work.
Management at National level was positive for most part, however, locally, it was very deficient, with 6 senior managers being forced out of their roles by local management.
Workplace culture was very sensitive to those we provided services to. With 2 main services, there was a definite split in workloads and expectations.
Hardest part of the job was commuting to and from work. Most enjoyable was dealing directly with volunteers and clients
I learned much about analysing work and setting/monitoring targets