RVN (Current Employee) – Caterham, Surrey – 30 April 2017
lovely employers if you dont mind working long hours. management are very supportive and willing to help. great experience would recommend for any newly qualified nurses who want to increase their experience.
Receptionist (Former Employee) – Southampton, Hampshire – 17 April 2017
Company was good to work for at the beginning. Over time the company has lost that and has become more and more corporate caring more for the money they make then the service they give. Staff are paid low wages but locums comes in on 6x the hourly rate to fill a shift last minute. Staff are actually leaving in order to become locums so they can earn more money! Management varies clinic by clinic with some who are really supportive and others who do not have a clue. At Southampton clinic the senior staff can be bullying especially to non clinical members of staff. They load more and more of their duties on to receptionists which should actually be done by the vets and nurses and then complain when day to day reception duties are not carried out.
Vet (Former Employee) – Southampton – 24 April 2016
Some clinics are nice with friendly staff. Others not so much with a lot of bullying. Head Office are not aware of half the problems within the clinics. Senior staff are promoted with no experience of handle to manage teams. Company relies on a lot of a locums and looks to just fill gaps rather than find people actually suitable for the job which means the care given is not always great as the locums do not have any firm of induction. The receptionists get dumped on a lot and are treated poorly.
It's not all bad, if you have a decent team, good work can be achieved.
cleaner (Current Employee) – swindon – 10 February 2014
i would start by hoovering floors and when i have done all that i would mop them all and refill tissue soap and toilet roll then i would bleach the toilet change bins then leave go home i have learned how to keep a work place clean to a high standard there is always managements around if i need to ask for equipment and they keep a eye on me to make sure i do my job right my co workers are helpful and kind the most enjoyable part is that i am mostly independent and go at my speed
This was an emergency vets so shifts are OOHs weekends and bank holidays.
Take on clients from many other vets in the area that are in need veterinary assistance after their own practices are closed. This is one of the hardest parts of the job as it can become extremely busy with the practice covering such a large area so ability to prioritise cases and clients is essential.
The most enjoyable part of this job is providing a sympathetic, caring and friendly service whilst still being reassuringly knowledgeable so the client is confident their pets will get 100% of care despite not having any previous relationships as they would have with their local Vets.
Staff and all associates of this employment were fully supportive towards every member of the team. They are also highly skilled and knowledgeable whilst being caring and sincere.