Customer Service Advisor (Full-time) (Former Employee) – Manchester – 25 September 2018
Management arent very understanding and expect you to attend work while you are unwell. They lie to customers constantly and expect you to do the same. They don't give you time to properly do your work and follow up customer issues and refuse to have your input on what should be done with a customers case while you are the one who hears the customers frustration. They tell you what to say on calls to lead on customers and dont let you pass calls to manager when a customer requests for this to be done
Retentions Advisor (Former Employee) – Sharston – 2 October 2018
management were very laid back and took a while to get anything that had been promised. once notice had been handed in, their behaviours and attitude towards employees completely changed and turned rather hostile.
Manager (Current Employee) – Manchester, Greater Manchester – 26 September 2018
A typical day is raw energy, unbridled progress-lust, unrelenting enthusiasm and unparalleled camaraderie. I continue to learn from the sheer greatness surrounding me, hoovering up knowledge through vibe osmosis. The management are so good, they could probably run the country. The people are awesome, the office culture is lively and diverse. When I go home, I miss everybody, pine the smell of the carpet and the pheromones, crave the crazy culture and yearn for the warm tingle of another successful day. Verastar makes me heroic. Heroic.
The very long hours don't phase me, but they do the weak