Could be so much better
This business is still growing and learning, but it really needs to focus on its staff more . Not many people are happy. The hours are good Monday to Friday no bank holidays. But the pay is shocking. I've worked here well over a year and hardly advanced, but even if I get to the top pay tier at an advisor level, I'm getting way below what I can get somewhere else. And for that reason unfortunately I having to look for another job. I'll be sad to go, but I can't survive on just above national minimum wage, especially for all the hard work I do.
Working hours are 8 hours working plus an hour total unpaid breaks, unlike most call centres I've worked in where you get an hour unpaid lunch and two 10 or 15 min paid breaks.
Set hours, free tea and coffee, pizza friday, nice people
Just above national minimum wage. No progression. Feel very under appreciated. Short umpaid breaks.