Such a shame
This company has the potential to be so much better!
I worked for the company for a few weeks and my honest opinions are below;
-long hours, 9-6 is just not a nice work life balance for staff neither does the call center really need to be 9-6.
-culture needs to improve, there’s no staff culture or focus, no CEO or COO input what so ever, I was there two months and never met/saw either.
-high staff turnover because they really don’t care and it’s a shame, you keep your staff happy and they will keep your customers happy, a basic fundeimental on which many successful businesses are based.
-smart dress code when it doesn’t need to be, it’s not a customer facing role so why does staff need to be in suit attire!?
Basically this company has the potential to be amazing but until they add better perks for staff and better management in place to support a better culture they are just going to have a constant turnover of people.
Work/life balance and culture