Women's Accessories Deputy Department Manager (Former Employee) – York – 11 September 2018
Great place to work for the young fashionables and great progression for staff who want to work their way up in retail, lots of opportunities. Management on the whole are approachable and create a great moral in stores. The benefits are good like holidays and discount, however the management pay needs to be looked at as it is very low compared to other retailers. Some operations need updating but on the whole great place to work if you want to enjoy going in to work every day.
Assistant Store Manager (Former Employee) – London – 26 September 2018
Clashing personalities in upper management make for horrible pressure for managers and unhappy staff. Being told to do something for the sake of doing something is the norm. No investment in technological advancement. They pay the national minimum wage in London which should be illegal.
Sales Assistant (Former Employee) – London – 8 March 2018
Working in Urban Outfitters allowed me to gain a decent amount of retail experience needed for the workplace. I picked up a variety of skills from customer service, decision-making and so on.
The team at Bluewater were very nice, however only being there 2 weeks did not give me a chance to develop friendships with anyone. This also meant meeting the management team once or twice, as I was strictly there for experience which meant being on top of the job and tasking all day.
Even though I gained no income, the experience was great and gave me an opportunity to find out how the retail industry works with a fair amount of insight from Urban Outfitters.
Urban outfitters is a grate place to work not only for having lots of benefits by being its employees , but also for having a grate culture. All this makes Urban outfitters outstanding , different then any other companies.You are not only an worker at Urban outfitters you are everything as you have lots of fun , flexibility and joy!
Sales Associate (Former Employee) – Oxford Street – 4 July 2018
This was my first ever job and I was so excited to work here. The discount of 40% was great. However the work environment was depressing. Not al the staff and managers were friendly which made going to work less fun. It’s like the company only cares for your labour to receive large profits and in return they slap a 40% discount to compensate for the horrible staff environment. Would I recommend? Nope. I would rather work in a friendly staff environment who actually care about their employees and who are welcome. There was barely any basic training at the beginning. I understand you learn as you go, but it’s like they expect you to know everything and be perfect the first time. I would go into work tense but still willing to work my hardest and smile. And then I’ll come out of work in tears and just down and worthless.
Sales Associate (Former Employee) – London – 18 May 2018
I worked in the UO flagship store on Oxford street, management are rude and patronising. Constantly expect you to cover shifts for them but do not want to listen to simple requests from employees. Overall, they want you to put in your all but they dont care about you. You also never leave on time, often getting kept behind for 2 extra hours when closing due to poor management and lack of staff.
Starting from a boring job to the pay that is a joke. And what else is a joke? The management! Or a lack of one. The "management" consists of people on the playground coming to work to play on their phones and not do what they actually are supposed to be doing.
Sales Assistant (Former Employee) – Belfast – 18 June 2018
I’m this work place I would be asking customers about there interest on buying products and try to help them find what they are looking for I was able to resolve complaints and have each customer leave happy. The hardest part about this job was dealing with rude customers although I had a smile on my face. But the most enjoyable part of this job was being able to see a customer leave satisfied:
The constant mele of staff coming and going made it very hard to find a productive role within the store but over all working for the brand was not to bad the hours where very flexible and the customer and co-worker interaction is what made most of the days bearable due to the almost stand offish nature of the management team at the time, just created a Noxious Divide.
Retail assistant (Former Employee) – shorditch – 7 May 2018
Everyday for 2 weeks I arrived at Urban outfitters in spitafields/ Shoreditch at 9am for the opening at 10 am. Some of the responsibilities that I had during my short stay at Urban outfitters was to clean the shop floor, fold all clothes accordingly in size order to steam clothes and to talk to customers. This built up my customer service skills as I am now much more confident in speaking to customers and engaging them into buying products.