Urban Outfitters Inc. Employee Reviews

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Very slow and chaotic place
Visual merchandiser/ sales assistant (Former Employee) –  westfeild17 February 2018
The constant mele of staff coming and going made it very hard to find a productive role within the store but over all working for the brand was not to bad the hours where very flexible and the customer and co-worker interaction is what made most of the days bearable due to the almost stand offish nature of the management team at the time, just created a Noxious Divide.
Pros
discount on clothes and you meet nice people
Cons
management, pay, Not enough work to do.
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Productive and effective learning
Warehouse Operative (Former Employee) –  Rushden, Northamptonshire2 February 2018
Managing orders brought in,
Stock taking and packing,
Managing work well and effective,
The workplace culture was fun,
Hardest part was working in a cold warehouse,
Most enjoyable working with clothes.
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Fun place to work
Sales Assistant (Former Employee) –  London25 January 2018
The management was laid back but productive team. They made it an enjoyable working environment, they cared for the customers just as much as they cared for their staff. Working there was not much of a chore because all the staff were also fun and easy going.
Pros
Shops discount and loacation
Cons
Taking out the bins
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Okay
Sales assistant (Former Employee) –  High Street Kensington Station22 January 2018
Normal busy retail can’t complain, busy area loads of customers.


Management was okay, one was abit annoying but what manager isn’t?

Overall it’s a good shop but again workload is long, but what isn’t lol
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fun
Sales Advisor (Current Employee) –  London, Greater London21 January 2018
lowest pay
nice atmosphere and collegues most of the time
not very professional which can be a good and bad thing
very expensive product
hardest part is understaffing
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great culture
Store Manager (Current Employee) –  Southampton20 January 2018
Overall, Urban outfitters is incredible to work for. However, I believe they are currently having a bit of an identity crisis with the change of upper management and adapting to current sales culture
Pros
Amazing creative atmosphere
Cons
Inconsistent communication
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OKay?
Retail Assistant (Former Employee) –  London11 January 2018
Staff can be quite mean behind your back (including management).
management can tend to think they're superior to everyone - stuck up
depending on your shift that day, you could be working in back stock the whole day without really interacting with anyone.
can be extremely boring when theres no customers.

staff discount is one of the few things going for it
good music is played in the store and it's nice selling things you like the look of/are interested in
Pros
good staff discount, nice vibe in work place
Cons
management, average pay
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Work place
Part-time Sales Assistant (Current Employee) –  Oxford Circus9 January 2018
The staff and majority of the management are nice. Its a fast paced environment so endurance is needed. The job has improved my people skills and I enjoy making people's day by finding them the right item.
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Modern and exciting
Customer Service Assistant (Former Employee) –  London7 January 2018
The modern vibe of the store is engaging and exciting, despite the management failing to provide equal and fair timetables. The team and the people that work there are great people, you feel like a family after 2 weeks
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good staff, bad management, dusty shop 24/7
Sales Assistant (Part-time) (Former Employee) –  West London, Greater London2 January 2018
you would usually be on the same section of the floor for atleast 4 hours of the day making the day drag, management was not organised, pay was not justified for the work you had to do.
Pros
other staff
Cons
dusty environment.
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Christmas Temp
Sales Assistant, Advisor (Former Employee) –  Glasgow, Glasgow21 December 2017
I found such a job worked will during my time of studying. As the hours and rota were both flexible and decent. A job like such allowed me to gain a little extra income and never required high amounts of stress levels, even though it was a fast place environment.
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Team work
Assistant (Former Employee) –  Stratford, Greater London12 December 2017
As well as it being quit tiring i particularly enjoyed working at Urbanoutfitters as it gave me opportunities in working with other people and it provided me with good team working skills.
Pros
Breaks
Cons
Long tiring hours.
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Fun workplace, busy.
Sales Assistant and Operations Specialist (Current Employee) –  Bath, Somerset4 December 2017
Busy atmosphere but friendly staff and great customers. Discount is big and pay is nice. Great company to work for as really care about good customer service.
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Productive and fun workplace.
Sales Advisor (Former Employee) –  High Street Kensington Station5 November 2017
It was great working here
Colleagues were amazing and helpful
In a typical day, I was mainly in the fitting rooms or on standards, the managers helped out a lot
Pros
Good communication between staff
Cons
None at all
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Fun workplace
Sales Associate (Current Employee) –  Oxford Circus, Greater London30 October 2017
Working at Urban Outiftters entitles you to many benefits such as the discount and rewards. The staff are friendly and you are never stuck one on department, they allow you to change positions such as working from on the tills, to working on replening and shop floor.
Pros
Staff appreciation
Cons
Gets very busy
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fun workplace
Work Experience Placement (Former Employee) –  Bluewater, Kent20 October 2017
over my one week work experience at Urban Outfitters i learned many new skills such as monitoring stock levels, serving customers, communicating with the public, dealing with deliveries and reducing sale products.
Pros
lunches
Cons
long hours
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Creative and satisfying workplace
Sales Assistant (Former Employee) –  London17 October 2017
Urban outtfitters is an amazing place to work, most of the customers have very similar style and interest as you as well as your colleagues.everyone is always working together as a team and all have very good communication and listening skills.
Pros
Decent time break
Cons
Long hour shifts
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Good workplace
Warehouse Operative (Former Employee) –  Rushden, Northamptonshire26 September 2017
The job was easy to do . The work place was good and the enviromment was friendly I did enjoy to work there but i didnt got the opurtunaty to get the full time position .
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good
Sales Assistant (Part-time) (Current Employee) –  Bath, Somerset13 September 2017
It's a good place to work. You'll meet plenty of the other staff members and make friends. The fast pace environment at times can be stressful but it definetly isn't boring
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good place to work
Warehouse Operative (Former Employee) –  Rushden, Northamptonshire6 September 2017
Good place to work,friendly environment.
I enjoyed working at Urban out fitters ,met some nice staff ,and made some good friends and would recommend the job to any one else who wanted to work there.
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Overall rating

3.7
Based on 1,125 reviews
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Ratings by category

3.6Work/Life Balance
3.3Salary/Benefits
3.2Job Security/Advancement
3.4Management
4.0Culture