It is a zero hour contract which is good for students who need a job whislt at university. THe management are usualkly understanding of deadlines/other commitments. The rota is sent out weekly, and you can agree to or decline any shifts you are allocated, plus there is the option to take more shifts. It can be very busy, especailly during the summer holidays, but equally there can sometimes be weeks without shfits. It depends on the season and how popular the uni events department is. A typical shift is working a dinner where you serce courses and wine, plus do the dishes and clean the room. There sometimes are after parties where people are needed to work on the bar and clean glasses. Other events include conferences and graduation, where there is a buffet for customers to help themselves. At these events, the job is to clean up any and all mess made, do the dishes, and ensure customer satisfaction. The mangers are decent people, organised, and professional. There isnt really anything diffuclt about the job except the typical shift hours for dinners/weddings/bars is late at night to early morning, meaning it can be tiring. Also sonetimes the guests can be rude, but that happens in every customer-facing jobs. Everyone who works there is helpful and kind, it is a friendly environment. If there is food left over (and usually there is) the staff is welcome to have some of it on their break.