Executive Assistant (Current Employee) – University of London – 16 October 2018
Introduction of new technology and a new culture of work has improved the work/life balance immensely. Part of a team providing administrative support to senior teams involved in the day-to-day running of a federal university. A great deal of flexibility is now on offer and staff can work with a greater degree of freedom as long as targets and deadlines are met. We are now assessed on productivity and not on time spent in the office/at a desk. Hot desking can be quite difficult to get used to and the open plan nature of the work environment, but this opens up more possibility for working from home and from other locations.
Hot desking, but alternative spaces and home working possible
Events, Membership & Marketing Co-ordinator (Former Employee) – London, Greater London – 19 January 2018
Having been ‘headhunted’ by the centre, I was only employed with them for a short time before a new Director was appointed who restructured the team However within my time I was able to use and improve the experience I had already leant within the Education sector. Whilst some events were away from home and evening based, there was a general good work/life balance
Procurement Assistant (Former Employee) – London, Greater London – 10 August 2017
Typical day at work included processing of vendor information sheets and advising on contracts. Sometimes it also included assistance to other departments of the office, such as payables and finance. Overall amazing experience, met a lot of nice people, always willing to help you whenever you have problems.
Very lively environment, lots of activity and a fun place to work
Conference Centre Manager (Former Employee) – London, ENG – 25 February 2015
I looked after all aspects of the business from creating and monitoring the budgets, marketing and sales, generating new business opportunities to new and existing clients and client retention, event planning from the initial inquiry to execution, ensuring customer satisfaction at all times, paying strong attention to detail and being very proactive pre-empting what the client might want or require, solving any problems and always being ready to act in order to make their experience at ULU the absolute best it could be. I achieved the highest occupancy levels ULU had ever seen during my time there, and July and August the low occupancy months that were known as 'dead months' became the busiest months. Another member of staff was recruited to ensure the increase in bookings were dealt with efficiently, and all the other departments in ULU i.e., the restaurants, shops and bars saw notable increases in their sales, for example the shops a 50% increase in takings just at the weekends. My ability to maximise revenue and profit saw the facilities being significantly improved with new furniture and new equipment installed in all of the 13 rooms.
I would spend a lot of time liaising with the other departments, a high level of coordination was required and there was a huge number of events each day. Student activities often clashed with external bookings, which were needed to achieve budget targets, so there was a high level of negotiation required almost everyday.
I had a great team here and we took the Conference Centre to new heights together and saw changes that had nevermore... happened before. Things could be pretty challenging at times but the results were worth it.less
Challenging accommodating internal and external bookings
Administrative Assistant/Reception Leader (Former Employee) – London, ENG – 10 November 2014
I worked at UOL while studying and it was by far the best possible job at the time I could ask for. Mostly had to deal with students like myself to adjusting to student life in the halls of residence in addition to being a part of the bursarial and warden's team.
It never felt like a job all the time I worked there. It was a blast sadly, there was not much headway in taking my job to a higher level and I had to say goodbye.
But the good time spent there will surely never be forgotten. It provided free accommodation for me during studies and this at the time was all I could ask for.
Fun, fun and fun. Loads of activities, great team work.
No headway into a perspective career, barely reasonable income.
Accounts Administrator (Current Employee) – London, ENG – 23 October 2014
Productive and fun workplace
The University of London was founded 175 years ago and is the largest University in the United Kingdom.It consists of 19 self governing Colleges and 10 other smaller specialist research Institutes.All students from all the Colleges and Institutes are also University of London students, making them part of a community of over 120,000 students and giving them access to many services in London.
I provide a strong and consistent service in assisting institutions and students worldwide on all educational needs and queries. I provide both parties with advice on the application process and application deadline dates. I am the first point of contact staff and students will have with UoL, It is my aim to make sure the application process runs smoothly and swiftly.
I work closely with other departments to ensure students get a good service from UoL, as all departments are inter linked.
The hardest part of the job is trying to communicate with students that know basic English.
The best part is customer satisfaction, knowing you been able to help someone.
Senior Test Engineer (Current Employee) – Electrotest Services Ltd – 22 February 2014
Running various sites Leasing with the customer to allow work to be carried out with the least disruption to people as possible. Sorting any problems that the client may have, working out of hours if needed to work with client