Universal Care Services Employee Review

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Bad Managment
Admin Assistant (Former Employee) –  Corby, Northamptonshire6 February 2019
The majority of staff in the office were fantastic people, however the training, support, and feedback provided by management were appalling. I was employed at the young age of 17 as an admin assistant with very little work experience (which they were fully aware of), however on my first day of work, I was provided with 30 minutes of training on the computer. All the work I did was exactly how I was instructed to do so, but I was given no feedback on my performance. My probation period was then ended due to "poor performance" (with no warning or chance to improve my level of work). I was originally given 2 days notice, even though it said I would need 1 weeks notice in my contract. I took this up with my manager and they disputed it, and only until I took the issue up with head office, I was given the week's notice. I absolutely loved all the service users I spoke with along with the office staff and carers, however the company and management are very unorganised.
Pros
Rewarding Job
Cons
Unorganised and rude Management
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Awful
Care Assistant (Former Employee) –  Nuneaton, Warwickshire21 November 2019
shocking company! Offices don’t communicate with staff or service users! Don’t pay you correctly. I had service users complaining about the company and leaving to get better and correct package.
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Great friends made
Admin Assistant (Former Employee) –  Nuneaton13 November 2019
Ran horrendously but under new management which seems much better and would now recommend people to work for them as the remaining staff are superb and really c
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Overall rating

2.3
Based on 37 reviews
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Ratings by category

2.2Work/Life Balance
2.4Salary/Benefits
2.3Job Security/Advancement
2.0Management
2.8Culture

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