I work 12 hour shifts within the Hospital , as a ward hostess and rep.
Our day is varied and we meet and greet many people over the course of the day.
Our role is to provide ward based catering , covering 3 meals a day to include any required extras.
I have taken on extra courses to enhance my knowledge over the years , including courses at NVQ LEVEL 2.
Due to the current climate , moral is at an all time low, i feel that personally job satisfaction has also changed.
I enjoy helping people and giving them a good service, lately because of changes, including within the Media , things can get difficult.
I always try to resolve any up and coming issues myself, unable to do so i would give my direct supervisor any information so that the issue could be resolved.
I class myself as a team player, and always try to give 100% in anything i do, but unfortunately we are not all the same.
I became a Unison rep, as i like to help people , and i am a great believer in equality for all.
I attend meeting with management , over many varied issues, to try and resolve any matters that come up, and enjoy doing so.
Having people thank me, for giving a good service
long hours, no job satisfaction