UK Ministry of Defence Employee Reviews for Customer Service Representative

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3.8Work-Life Balance
3.8Job Security & Advancement
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3.0
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Another government department
Customer Service Advisor (BT contract) (Former Employee) –  London15 November 2018
The MoD is another typically bureaucratic govt. department. The plus side is that defending and protecting the nation has a certain satisfaction to it. Typically, like any high level department, incompetent workers will always try to pin their lack of productivity or the poor quality of their work on others. Management are very slow to react to almost anything, but overall everybody and every department appears to be very professional.
Pros
Nice central London location
Cons
Bureaucracy
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Overall rating

4.1
Based on 491 reviews
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Ratings by category

3.8Work/Life Balance
3.8Salary/Benefits
3.8Job Security/Advancement
3.4Management
3.7Culture

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